Канал: ObserveAI

Observe.AI - The Leading Gen AI Conversation Intelligence Platform for Contact Centers

Observe.AI - The Leading Gen AI Conversation Intelligence Platform for Contact Centers

Elevating the Contact Center: How to Get a Seat at the Table & Why Now

Elevating the Contact Center: How to Get a Seat at the Table & Why Now

Keys to High Performing Call Center Agents: Analysis of 300k Call Center Conversations

Keys to High Performing Call Center Agents: Analysis of 300k Call Center Conversations

Keeping Humans-in-the-Loop with Generative AI for Contact Centers

Keeping Humans-in-the-Loop with Generative AI for Contact Centers

The Importance of Calibration for Contact Center Generative AI

The Importance of Calibration for Contact Center Generative AI

What Generative AI Success Looks Like in the Contact Center

What Generative AI Success Looks Like in the Contact Center

Introducing Generative AI Suite by Observe.AI

Introducing Generative AI Suite by Observe.AI

What is Observe.AI? | The Conversation Intelligence Platform for Contact Centers

What is Observe.AI? | The Conversation Intelligence Platform for Contact Centers

Introducing Real-Time AI by Observe.AI | Increase Conversion and Retention in Real-Time

Introducing Real-Time AI by Observe.AI | Increase Conversion and Retention in Real-Time

Nations Info Corp Drives Higher Customer Retention, Revenue, and Time Savings

Nations Info Corp Drives Higher Customer Retention, Revenue, and Time Savings

Figo Pet Insurance Saves $700K a Year

Figo Pet Insurance Saves $700K a Year

Introducing Reporting & Analytics | Turn Conversation Intelligence into Actionable Insights

Introducing Reporting & Analytics | Turn Conversation Intelligence into Actionable Insights

Introducing Auto QA by Observe.AI | A New Era of Contact Center QA Automation

Introducing Auto QA by Observe.AI | A New Era of Contact Center QA Automation

Why Softbank Invested in Observe.AI | Transcription Accuracy

Why Softbank Invested in Observe.AI | Transcription Accuracy

Why SoftBank Vision Fund Invested in Observe.AI

Why SoftBank Vision Fund Invested in Observe.AI

Observe.AI Raises $125M in Series C Funding!

Observe.AI Raises $125M in Series C Funding!

Introducing Selective Redaction | Balancing Compliance and Visibility

Introducing Selective Redaction | Balancing Compliance and Visibility

NCC Data X Observe.AI : Why Contact Centers Must Evolve In The Age of AI

NCC Data X Observe.AI : Why Contact Centers Must Evolve In The Age of AI

Observe.AI 2021 End-of-Year Thank You

Observe.AI 2021 End-of-Year Thank You

2021 Post-Pandemic Contact Center Research Report: Highlights & Trends

2021 Post-Pandemic Contact Center Research Report: Highlights & Trends

City Cruises Improves Evaluation Procedure Efficiency by 40%

City Cruises Improves Evaluation Procedure Efficiency by 40%

Introducing Agent Performance & Coaching | Targeted and Contextual Coaching for Every Agent

Introducing Agent Performance & Coaching | Targeted and Contextual Coaching for Every Agent

How to QA a 30 minute call in under 2 minutes

How to QA a 30 minute call in under 2 minutes

Observe.AI Raises $54M in Series B Founding. It's Just the Beginning.

Observe.AI Raises $54M in Series B Founding. It's Just the Beginning.

The Future of HR & Office Culture Roles (Quality Talks Episode 3)

The Future of HR & Office Culture Roles (Quality Talks Episode 3)

Driving Patient Engagement through Quality Management (Quality Talks Episode 2)

Driving Patient Engagement through Quality Management (Quality Talks Episode 2)

Transitioning Contact Center Agents to Remote Work (Quality Talks Episode 1)

Transitioning Contact Center Agents to Remote Work (Quality Talks Episode 1)

itelCX Enhances Agent Performance and Compliance

itelCX Enhances Agent Performance and Compliance

Talkdesk & Observe.AI for Contact Center Speech Analytics and Quality Management | Dave Richards

Talkdesk & Observe.AI for Contact Center Speech Analytics and Quality Management | Dave Richards

Tree of Joy @ Observe.AI Bengaluru

Tree of Joy @ Observe.AI Bengaluru

Joe Hanson, Content Marketing Manager

Joe Hanson, Content Marketing Manager

Meet Lisa Chong, Sr. Customer Success Manager

Meet Lisa Chong, Sr. Customer Success Manager

Casino Party 2020 | Life at Observe.AI

Casino Party 2020 | Life at Observe.AI

AHT: A Mission Critical KPI for Contact Centers

AHT: A Mission Critical KPI for Contact Centers

Meet Adrian Valenzuela, Onboarding Manager

Meet Adrian Valenzuela, Onboarding Manager

Meet Observe.AI: Disrupting the $300B Contact Center Industry (Dick Costolo, Partner at 01 Advisors)

Meet Observe.AI: Disrupting the $300B Contact Center Industry (Dick Costolo, Partner at 01 Advisors)

The Future of the Contact Center is AI (Andy Vitus, Partner at Scale Venture Partners)

The Future of the Contact Center is AI (Andy Vitus, Partner at Scale Venture Partners)