Канал: SearchUnify

#searchunify at TSIA World Envision 2024. Meet us at Booth 400!

#searchunify at TSIA World Envision 2024. Meet us at Booth 400!

Don't Miss SearchUnify (booth #1416) at Dreamforce! Level Up Your CX with Trusted AI

Don't Miss SearchUnify (booth #1416) at Dreamforce! Level Up Your CX with Trusted AI

Accelerating Support Knowledge Creation with SearchUnify Knowbler

Accelerating Support Knowledge Creation with SearchUnify Knowbler

SearchUnify ranked 1st in the 2024 SoftwareReviews Emotional Footprint Report for Enterprise Search

SearchUnify ranked 1st in the 2024 SoftwareReviews Emotional Footprint Report for Enterprise Search

Enhanced User Experience With Searchunify Cognitive Search |

Enhanced User Experience With Searchunify Cognitive Search |

SearchUnify: Leading the Analyst Wave in Search and Knowledge Management Spectrum

SearchUnify: Leading the Analyst Wave in Search and Knowledge Management Spectrum

Overcoming Employee Fears Around GenAI Adoption to Drive Business Value

Overcoming Employee Fears Around GenAI Adoption to Drive Business Value

Knowledge Management Made Easy with GenAI #searchunify

Knowledge Management Made Easy with GenAI #searchunify

SearchUnify Named a Leader in the G2 Grid Summer 2024 Report for Enterprise Search #searchunify

SearchUnify Named a Leader in the G2 Grid Summer 2024 Report for Enterprise Search #searchunify

Customer Speak: How SearchUnify Enhanced EBSCO's Search Functionality and Content Discoverability

Customer Speak: How SearchUnify Enhanced EBSCO's Search Functionality and Content Discoverability

Partner Speak: How Appinium Leverages SearchUnify for Enhanced Case Deflection #searchunify

Partner Speak: How Appinium Leverages SearchUnify for Enhanced Case Deflection #searchunify

Blueprint for AI-powered Customer Learning Experiences | Webinar with EBSCO and Appinium#searchunify

Blueprint for AI-powered Customer Learning Experiences | Webinar with EBSCO and Appinium#searchunify

Unlock the full potential of SearchUnify with “Expert-led training”

Unlock the full potential of SearchUnify with “Expert-led training”

Strategizing and Integrating GenAI into Your Enterprise Support Ecosystem

Strategizing and Integrating GenAI into Your Enterprise Support Ecosystem

Customer Speaks I How Automation Anywhere Enhanced Content Findability up to 57% with SearchUnify

Customer Speaks I How Automation Anywhere Enhanced Content Findability up to 57% with SearchUnify

Webinar Ft. Automation Anywhere & FT Works I Revolutionized Your Self-service

Webinar Ft. Automation Anywhere & FT Works I Revolutionized Your Self-service

Meet SearchUnify at TSIA World Interact 2024 (May 6-8) I Booth #811

Meet SearchUnify at TSIA World Interact 2024 (May 6-8) I Booth #811

Accela wins in the 2024 Stevie® Awards for Sales & Customer Service

Accela wins in the 2024 Stevie® Awards for Sales & Customer Service

Navigating the Changing Dynamics of Trust and CX in the Age of Generative AI

Navigating the Changing Dynamics of Trust and CX in the Age of Generative AI

AI in Customer Support: Exploring the History, Present, and Future Landscape

AI in Customer Support: Exploring the History, Present, and Future Landscape

Customer Speak: 6sense

Customer Speak: 6sense

Customer Speaks I Syntellis Turbocharged Its Knowledge Base Strategy in a Few Weeks with SearchUnify

Customer Speaks I Syntellis Turbocharged Its Knowledge Base Strategy in a Few Weeks with SearchUnify

SearchUnify's Knowbler | Revolutionize Knowledge Creation with KCS v6 Aligned Cognitive Platform

SearchUnify's Knowbler | Revolutionize Knowledge Creation with KCS v6 Aligned Cognitive Platform

Content Annotation, Taxonomy, and Search Findability

Content Annotation, Taxonomy, and Search Findability

Beating the Escalation Blues with Cognitive Technology

Beating the Escalation Blues with Cognitive Technology

Premium Support Internal Partnerships | The Customer Service Show

Premium Support Internal Partnerships | The Customer Service Show

Episode 3: Premium Support - Pricing Strategies

Episode 3: Premium Support - Pricing Strategies

How SearchUnify Enabled Delphix to Address the Content Findability Gaps

How SearchUnify Enabled Delphix to Address the Content Findability Gaps

Key Considerations For Responsible Deployment of Large Language Models for Online Communities

Key Considerations For Responsible Deployment of Large Language Models for Online Communities

Episode 1: Premium Support - The What, Why, and How

Episode 1: Premium Support - The What, Why, and How

SearchUnify's FRAG Approach - Enabling Context-aware and Personalized Conversational AI Experiences

SearchUnify's FRAG Approach - Enabling Context-aware and Personalized Conversational AI Experiences

How Knowbler is Augmenting Knowledge Workflows and Elevating Support Outcomes for Syntellis

How Knowbler is Augmenting Knowledge Workflows and Elevating Support Outcomes for Syntellis

Episode 2: Premium Support - Determining Features, Offerings, & Value Drivers

Episode 2: Premium Support - Determining Features, Offerings, & Value Drivers

LLM Applications for Online Communities | Key Considerations For Community Leaders

LLM Applications for Online Communities | Key Considerations For Community Leaders

Unlocking Success: Flexera's Journey to Boost Self-Service Conversions by 40%

Unlocking Success: Flexera's Journey to Boost Self-Service Conversions by 40%

Large Language Models and Online Communities | Key Use Cases for Self-service Success

Large Language Models and Online Communities | Key Use Cases for Self-service Success

Unveiling Flexera's Phenomenal Success: Achieving 31% Case-Deflection & 40% Increase in Self-Service

Unveiling Flexera's Phenomenal Success: Achieving 31% Case-Deflection & 40% Increase in Self-Service

Finding the Perfect Balance: Driving Revenue through Relational & Transactional Community Objectives

Finding the Perfect Balance: Driving Revenue through Relational & Transactional Community Objectives

Elevate Community Engagement and Self-service with SearchUnify for Salesforce Experience Cloud

Elevate Community Engagement and Self-service with SearchUnify for Salesforce Experience Cloud

SearchUnify's Unified Cognitive Platform for Khoros

SearchUnify's Unified Cognitive Platform for Khoros

Is ChatGPT the Magic Bullet Ready to Disrupt the Enterprise B2B space?

Is ChatGPT the Magic Bullet Ready to Disrupt the Enterprise B2B space?

Is Generative AI a Bane or a Boon for Customer Support Function?

Is Generative AI a Bane or a Boon for Customer Support Function?

SearchUnify's Unified Cognitive Platform for Appinium

SearchUnify's Unified Cognitive Platform for Appinium

SearchUnify's Unified Cognitive Platform for inSided Communities

SearchUnify's Unified Cognitive Platform for inSided Communities

Test The Impact of SearchUnify's Proprietary Algorithms with ML Workbench

Test The Impact of SearchUnify's Proprietary Algorithms with ML Workbench

Support (re)Focus 2022

Support (re)Focus 2022

SearchUnify for Customer Service | Scale Your Support Ecosystem with AI

SearchUnify for Customer Service | Scale Your Support Ecosystem with AI

The Day is Finally Here! Mamba '23 has arrived.

The Day is Finally Here! Mamba '23 has arrived.

Mark Your Calendar: Mamba ‘23 is Landing on Your Instance on November 15, 2022

Mark Your Calendar: Mamba ‘23 is Landing on Your Instance on November 15, 2022

Mamba ‘23 is Coming: Taking the Personalization Route to Elevate Experiences

Mamba ‘23 is Coming: Taking the Personalization Route to Elevate Experiences

Happy Customer Service Week 2022! | Celebrating 'The Power of Service'.

Happy Customer Service Week 2022! | Celebrating 'The Power of Service'.

Hear What Our Customers, Industry Analysts and Global Award Juries Have to Say About Say Us!

Hear What Our Customers, Industry Analysts and Global Award Juries Have to Say About Say Us!

The Art and Science of Advancing Customer Learning Experiences | Webinar Teaser | Thought Industries

The Art and Science of Advancing Customer Learning Experiences | Webinar Teaser | Thought Industries

The Relevance Trilogy Series: Ep 3 | Leveraging Sematic Embeddings for Contextual Search Experiences

The Relevance Trilogy Series: Ep 3 | Leveraging Sematic Embeddings for Contextual Search Experiences

CIPA | Leveraging Support Content Performance Insights to Analyze KB Health

CIPA | Leveraging Support Content Performance Insights to Analyze KB Health

CIPA | Real Time Content Interaction Insights to Understand Customer Preferences

CIPA | Real Time Content Interaction Insights to Understand Customer Preferences

The Relevancy Trilogy Series: Episode 2 | Amplified Named Entity Recognition Support

The Relevancy Trilogy Series: Episode 2 | Amplified Named Entity Recognition Support

SearchUnify For Khoros - Smarter Self-Service, Seamless Experiences

SearchUnify For Khoros - Smarter Self-Service, Seamless Experiences

The Relevance Trilogy Series: Ep1 | Semantics Fueled Re-Ranking, The What, Why and How?

The Relevance Trilogy Series: Ep1 | Semantics Fueled Re-Ranking, The What, Why and How?

Catapult Intelligent Swarming and Support Efficiency with Intelligent Swarming

Catapult Intelligent Swarming and Support Efficiency with Intelligent Swarming

The Wait Is Finally Over! Colubridae'22 Is Out In All Its Glory.

The Wait Is Finally Over! Colubridae'22 Is Out In All Its Glory.

Colubridae'22 | Latest Product Release | Countdown Begins

Colubridae'22 | Latest Product Release | Countdown Begins

CIPA | Making Resolution Experiences More Relevant with a 360 Degree View of Customer Journey

CIPA | Making Resolution Experiences More Relevant with a 360 Degree View of Customer Journey

Coluridae'22 | Latest Product Release | Coming Soon!

Coluridae'22 | Latest Product Release | Coming Soon!

Live with Clocktower Advisors | Building Sustainable Online Communities with Cognitive Technologies

Live with Clocktower Advisors | Building Sustainable Online Communities with Cognitive Technologies

Webinar Ft. Appinium: The Human-Centric Approach to Content Experience

Webinar Ft. Appinium: The Human-Centric Approach to Content Experience

SailPoint & SearchUnify | Incremental Change for Continuous DCX Improvement

SailPoint & SearchUnify | Incremental Change for Continuous DCX Improvement

CIPA | Redefine Content Discovery with Consistent Nomenclature & Tagging across Channels

CIPA | Redefine Content Discovery with Consistent Nomenclature & Tagging across Channels

CIPA | Reducing Customer Effort with a Unified View of Relevant Self-Service Content

CIPA | Reducing Customer Effort with a Unified View of Relevant Self-Service Content

Winning at DCX with Cognitive Technology | Webinar feat. TSIA | Teaser

Winning at DCX with Cognitive Technology | Webinar feat. TSIA | Teaser

SearchUnify's Unified Cognitive Platform for ServiceNow

SearchUnify's Unified Cognitive Platform for ServiceNow

Case First to Knowledge First: Simplifying the Journey to Sustainable Customer Support

Case First to Knowledge First: Simplifying the Journey to Sustainable Customer Support

Mamba '22 | Our Latest Release | Think Proactive Support. Think Real AI

Mamba '22 | Our Latest Release | Think Proactive Support. Think Real AI

SearchUnify's Unified Cognitive Platform for Higher Logic

SearchUnify's Unified Cognitive Platform for Higher Logic

SearchUnify Named “Strong Performer” in The Forrester Wave™: Cognitive Search, Q3 2021

SearchUnify Named “Strong Performer” in The Forrester Wave™: Cognitive Search, Q3 2021

Colubridae '21 | Our Latest Release | Warp Into The Future Of Customer Support

Colubridae '21 | Our Latest Release | Warp Into The Future Of Customer Support

SearchUnify's Unified Cognitive Platform for Zendesk

SearchUnify's Unified Cognitive Platform for Zendesk

SearchUnify for Microsoft Dynamics 365 | Elevate Support Outcomes with a Unified Cognitive Platform

SearchUnify for Microsoft Dynamics 365 | Elevate Support Outcomes with a Unified Cognitive Platform

SearchUnify's Knowbler | Revolutionize Knowledge Creation with KCS v6 Aligned Cognitive Platform

SearchUnify's Knowbler | Revolutionize Knowledge Creation with KCS v6 Aligned Cognitive Platform

Elevate Self-Service and Support Success with SearchUnify's AI-Powered Analytics

Elevate Self-Service and Support Success with SearchUnify's AI-Powered Analytics

Introducing Mamba '21 | Our Latest Release | Future-Proof Support with Augmented Intelligence

Introducing Mamba '21 | Our Latest Release | Future-Proof Support with Augmented Intelligence

SearchUnify's Community Helper | Put Your Community Management on Autopilot

SearchUnify's Community Helper | Put Your Community Management on Autopilot

SearchUnify for Adobe Experience Manager

SearchUnify for Adobe Experience Manager

Deliver Intelligent Discovery Experiences with Search Tuning | SearchUnify

Deliver Intelligent Discovery Experiences with Search Tuning | SearchUnify

Achieve Self-Service Success and Boost Case Deflection with SearchUnify

Achieve Self-Service Success and Boost Case Deflection with SearchUnify

Chatbots by SearchUnify | Elevate Support With Chatbots Powered by Unsupervised Learning

Chatbots by SearchUnify | Elevate Support With Chatbots Powered by Unsupervised Learning

SearchUnify's Community Helper | Elevate User Engagement on Your Community | Colubridae '20

SearchUnify's Community Helper | Elevate User Engagement on Your Community | Colubridae '20

Introducing Colubridae '20 | Latest Release By SearchUnify

Introducing Colubridae '20 | Latest Release By SearchUnify

Alok Ramsisaria in Conversation with Sophia The Robot #sophia #searchunify

Alok Ramsisaria in Conversation with Sophia The Robot #sophia #searchunify

Expert Talk : Admin UI | SearchUnify

Expert Talk : Admin UI | SearchUnify

Expert Talk : NLP Manager | SearchUnify

Expert Talk : NLP Manager | SearchUnify

SearchUnify's Agent Helper | Augment Agent Productivity and Transform Customer Support

SearchUnify's Agent Helper | Augment Agent Productivity and Transform Customer Support

Expert Talk: Faceted Search by SearchUnify

Expert Talk: Faceted Search by SearchUnify

Expert Talk: NLG Analytics by SearchUnify

Expert Talk: NLG Analytics by SearchUnify

Expert Talk: Demystifying Knowledge-Centered Service | SearchUnify

Expert Talk: Demystifying Knowledge-Centered Service | SearchUnify

Expert Talk: Chatbots Powered by Cognitive Search | SearchUnify

Expert Talk: Chatbots Powered by Cognitive Search | SearchUnify

SearchUnify for Salesforce | Unleash the true potential of your Salesforce instance

SearchUnify for Salesforce | Unleash the true potential of your Salesforce instance

Introducing Mamba'20 | Our Annual Fall Release

Introducing Mamba'20 | Our Annual Fall Release

Cognitive Search for Smarter Self-Service & Support | Webinar feat. TSIA | Teaser

Cognitive Search for Smarter Self-Service & Support | Webinar feat. TSIA | Teaser

Redefining Community Engagement with SearchUnify

Redefining Community Engagement with SearchUnify

SearchUnify Rides the Forrester Wave for Cognitive Search!

SearchUnify Rides the Forrester Wave for Cognitive Search!

Introducing Mamba - Latest Release by SearchUnify

Introducing Mamba - Latest Release by SearchUnify

Mamba by SearchUnify brings Universal Connectivity to your Enterprise

Mamba by SearchUnify brings Universal Connectivity to your Enterprise

Mamba by SearchUnify Brings You AI-powered Chatbots That Leverage Search Insights

Mamba by SearchUnify Brings You AI-powered Chatbots That Leverage Search Insights

How Rubrik Inc. Found the Perfect Search Solution | AI-Powered Enterprise Search | Why SearchUnify?

How Rubrik Inc. Found the Perfect Search Solution | AI-Powered Enterprise Search | Why SearchUnify?

Speaker Session | TSW 18 | Growing Support and Supporting Growth - Examples from Marketo & Rubrik

Speaker Session | TSW 18 | Growing Support and Supporting Growth - Examples from Marketo & Rubrik

SearchUnify – A Cognitive Search Solution

SearchUnify – A Cognitive Search Solution

Introducing SearchUnify - The Next-Gen Enterprise Search Solution

Introducing SearchUnify - The Next-Gen Enterprise Search Solution