Канал: 8x8 University

8x8 Support Overview

8x8 Support Overview

8x8 Self Service

8x8 Self Service

8x8 Phone App for Microsoft Teams (Quick Demo)

8x8 Phone App for Microsoft Teams (Quick Demo)

8x8 University: Supervisor Workspace Navigation

8x8 University: Supervisor Workspace Navigation

8x8 University: Supervisor Workspace Queues and Agents

8x8 University: Supervisor Workspace Queues and Agents

8x8 University: Supervisor Workspace Widgets

8x8 University: Supervisor Workspace Widgets

8x8 Work - Mobile Admin - Call Queues

8x8 Work - Mobile Admin - Call Queues

8x8 Work - Mobile Admin - Auto Attendants

8x8 Work - Mobile Admin - Auto Attendants

8x8 Work - Mobile Admin - Ring Groups

8x8 Work - Mobile Admin - Ring Groups

CC Build Capture Document

CC Build Capture Document

UC Build Capture Document

UC Build Capture Document

Control Panel in Agent Workspace

Control Panel in Agent Workspace

How to Navigate Agent Workspace

How to Navigate Agent Workspace

Digital Channels in Agent Workspace

Digital Channels in Agent Workspace

Monitoring in Agent Workspace

Monitoring in Agent Workspace

Display Panel in Agent Workspace

Display Panel in Agent Workspace

Explore the In-Meeting Experience

Explore the In-Meeting Experience

8x8 Work for Mobile - Meetings

8x8 Work for Mobile - Meetings

Analytics for Contact Center - Agent Interaction Reports

Analytics for Contact Center - Agent Interaction Reports

Analytics for Contact Center - Detailed Report

Analytics for Contact Center - Detailed Report

Analytics for Contact Center - Create a Dashboard

Analytics for Contact Center - Create a Dashboard

Analytics for Contact Center - Agent Status

Analytics for Contact Center - Agent Status

Analytics for Contact Center - Threshold

Analytics for Contact Center - Threshold

Analytics for Contact Center - Schedule Report

Analytics for Contact Center - Schedule Report

Analytics for Contact Center - CustomMetrics

Analytics for Contact Center - CustomMetrics

Analytics for Contact Center - Login and Overview

Analytics for Contact Center - Login and Overview

Analytics for Contact Center - Queue Interactions Report

Analytics for Contact Center - Queue Interactions Report

Analytics for Contact Center - Share a Dashboard

Analytics for Contact Center - Share a Dashboard

How To Park a Call with 8x8 Frontdesk

How To Park a Call with 8x8 Frontdesk

Introduction to XCaaS

Introduction to XCaaS

Frontdesk - Call Handling

Frontdesk - Call Handling

Frontdesk - Navigation

Frontdesk - Navigation

Frontdesk - Settings

Frontdesk - Settings

Summer Release 2021 - 500 Person Meetings

Summer Release 2021 - 500 Person Meetings

Contact Center - Inbound Phone Transactions 2021

Contact Center - Inbound Phone Transactions 2021

How To Set Up Voicemail

How To Set Up Voicemail

Virtual Backgrounds in Meetings

Virtual Backgrounds in Meetings

How to Join a Meeting

How to Join a Meeting

How to Live Stream Your Meetings

How to Live Stream Your Meetings

How To Make a Call and Place a Call On Hold Using the Polycom VVX D230

How To Make a Call and Place a Call On Hold Using the Polycom VVX D230

How to Register your Polycom VVX D230 Handset and Locate It

How to Register your Polycom VVX D230 Handset and Locate It

How To Perform a Direct Transfer using the Polycom VVX D230

How To Perform a Direct Transfer using the Polycom VVX D230

How To Perform a Warm Transfer on the Polycom VVX D230

How To Perform a Warm Transfer on the Polycom VVX D230

How to Start a Conference Call Using the Polycom VVX D230

How to Start a Conference Call Using the Polycom VVX D230

How To Use Speed Dial Using the Polycom VVX D230

How To Use Speed Dial Using the Polycom VVX D230

How to Use the Contact Directory Using the Polycom VVX D230

How to Use the Contact Directory Using the Polycom VVX D230

Basic Call Handling in 8x8 for Salesforce

Basic Call Handling in 8x8 for Salesforce

How to Use 8x8 for Salesforce

How to Use 8x8 for Salesforce

Call Logs and Follow-up in 8x8 for Salesforce

Call Logs and Follow-up in 8x8 for Salesforce

Transfer a Call in 8x8 for Salesforce

Transfer a Call in 8x8 for Salesforce

Ring Groups Report in Analytics for 8x8 Work

Ring Groups Report in Analytics for 8x8 Work

Call Queue Report in Analytics for 8x8 Work

Call Queue Report in Analytics for 8x8 Work

MMS in 8x8 Work

MMS in 8x8 Work

Schedule Reports in Analytics for 8x8 Work

Schedule Reports in Analytics for 8x8 Work

Call Detail Records in Analytics for 8x8 Work

Call Detail Records in Analytics for 8x8 Work

Calls by DID in Analytics for 8x8 Work

Calls by DID in Analytics for 8x8 Work

How to Start a Two-Way Conversation using the 8x8 Chat Apps API

How to Start a Two-Way Conversation using the 8x8 Chat Apps API

Messaging in 8x8 Work Mobile

Messaging in 8x8 Work Mobile

Extension Summary in Analytics for 8x8 Work

Extension Summary in Analytics for 8x8 Work

Company Summary Report in Analytics for 8x8 Work

Company Summary Report in Analytics for 8x8 Work

Navigation and Terminology in Analytics for 8x8 Work

Navigation and Terminology in Analytics for 8x8 Work

Login and Permission in Analytics for 8x8 Work

Login and Permission in Analytics for 8x8 Work

Flip a Call in 8x8 Work

Flip a Call in 8x8 Work

8x8 Chat Apps API - How to Send a WhatsApp Message via 8x8 Connect Portal

8x8 Chat Apps API - How to Send a WhatsApp Message via 8x8 Connect Portal

How To Create A New Contact Center Agent In 8x8 Admin Console

How To Create A New Contact Center Agent In 8x8 Admin Console

Dialing Modes in 8x8 Contact Center

Dialing Modes in 8x8 Contact Center

Polycom VVX 400 - Speed Dials

Polycom VVX 400 - Speed Dials

Polycom VVX 400 - Transfer to Voicemail

Polycom VVX 400 - Transfer to Voicemail

Polycom VVX 400 - 3 Way Conference Call

Polycom VVX 400 - 3 Way Conference Call

Polycom VVX 400 - Call Queue

Polycom VVX 400 - Call Queue

Polycom VVX 400 - Contact Directory

Polycom VVX 400 - Contact Directory

Polycom VVX 400 - Voicemail

Polycom VVX 400 - Voicemail

Polycom VVX 400 - Blind Transfer

Polycom VVX 400 - Blind Transfer

Polycom VVX 400 - Call Waiting

Polycom VVX 400 - Call Waiting

Polycom VVX 400 - Answer a Call

Polycom VVX 400 - Answer a Call

Polycom VVX 400 - Hold and Resume

Polycom VVX 400 - Hold and Resume

Polycom VVX 400 - Make A Phone Call

Polycom VVX 400 - Make A Phone Call

Polycom VVX 400 - Warm Transfer

Polycom VVX 400 - Warm Transfer

Polycom VVX 450 - Park a Call

Polycom VVX 450 - Park a Call

Send SMS Text Surveys Using 8x8 SMS Engage

Send SMS Text Surveys Using 8x8 SMS Engage

Welcome and Activation Video

Welcome and Activation Video

Cisco 8841 - Three Way Conference Call

Cisco 8841 - Three Way Conference Call

Cisco 8841 - Access Voicemail

Cisco 8841 - Access Voicemail

Cisco 8841- Blind Transfer

Cisco 8841- Blind Transfer

Cisco 8841 - Call Waiting

Cisco 8841 - Call Waiting

Cisco 8841 - Make a Call

Cisco 8841 - Make a Call

Cisco 8841 - Contact Directory

Cisco 8841 - Contact Directory

Cisco 8841 - Warm Transfer

Cisco 8841 - Warm Transfer

Cisco 7821 - Warm Transfer

Cisco 7821 - Warm Transfer

Cisco 7821 - Make and Take a Call

Cisco 7821 - Make and Take a Call

Cisco 7821 - Contact Directory

Cisco 7821 - Contact Directory

Cisco 7821- Three Way Conference Call

Cisco 7821- Three Way Conference Call

Cisco 7821 - Call Waiting

Cisco 7821 - Call Waiting

Cisco 7821 - Blind Transfer

Cisco 7821 - Blind Transfer

Cisco 7821 - Access Voicemail

Cisco 7821 - Access Voicemail

Manually Provision a Polycom VVX Phone

Manually Provision a Polycom VVX Phone

Manually Provision a Yealink Phone

Manually Provision a Yealink Phone

Manually Provision a Cisco Phone

Manually Provision a Cisco Phone

Activate your Yealink Phone

Activate your Yealink Phone

Yealink T46G - Warm Transfer

Yealink T46G - Warm Transfer

Yealink T46G - Transfer to Voicemail

Yealink T46G - Transfer to Voicemail

Yealink T46G - Hold and Resume

Yealink T46G - Hold and Resume

Yealink T46G - Blind Transfer

Yealink T46G - Blind Transfer

Yealink T46G - Directory

Yealink T46G - Directory

Yealink T46G - 3 Way Conference Call

Yealink T46G - 3 Way Conference Call

Yealink T46G - Split a Conference Call

Yealink T46G - Split a Conference Call

Yealink T46G - Make a Call

Yealink T46G - Make a Call

Yealink T46G - Call Waiting

Yealink T46G - Call Waiting

Yealink T46G - Answer a Call

Yealink T46G - Answer a Call

Yealink T46G - Access Voicemail

Yealink T46G - Access Voicemail

Yealink T48G - Warm Transfer

Yealink T48G - Warm Transfer

Yealink T48G - Transfer to Voicemail

Yealink T48G - Transfer to Voicemail

Yealink T48G - Split a Call

Yealink T48G - Split a Call

Yealink T48G - Making a Call

Yealink T48G - Making a Call

Yealink T48G - Hold and Resume

Yealink T48G - Hold and Resume

Yealink T48G - Directory

Yealink T48G - Directory

Yealink T48G - Conference Call

Yealink T48G - Conference Call

Yealink T48G - Blind Transfer

Yealink T48G - Blind Transfer

Yealink T48G - Call Waiting

Yealink T48G - Call Waiting

Yealink T48G - Answer a Call

Yealink T48G - Answer a Call

Yealink T48G - Access Voicemail

Yealink T48G - Access Voicemail

Polycom VVX 601 - Call Queue

Polycom VVX 601 - Call Queue

Polycom VVX 601 - Speed Dial

Polycom VVX 601 - Speed Dial

Polycom VVX 601 - Contact Directory

Polycom VVX 601 - Contact Directory

Polycom VVX 601 - Voicemail

Polycom VVX 601 - Voicemail

Polycom VVX 601 - 3 Way Conference Call

Polycom VVX 601 - 3 Way Conference Call

Polycom VVX 601 - Hold and Resume a Call

Polycom VVX 601 - Hold and Resume a Call

Polycom VVX 601 - Warm Transfer

Polycom VVX 601 - Warm Transfer

Polycom VVX 601 - Answer a Call

Polycom VVX 601 - Answer a Call

Polycom VVX 601 - Call waiting

Polycom VVX 601 - Call waiting

Polycom VVX 601 - Make a Call

Polycom VVX 601 - Make a Call

Polycom VVX 301 - Voicemail

Polycom VVX 301 - Voicemail

Polycom VVX 301 - Park a Call

Polycom VVX 301 - Park a Call

Polycom VVX 301 - Call Queues

Polycom VVX 301 - Call Queues

Polycom VVX 301 - Transfer to Voicemail

Polycom VVX 301 - Transfer to Voicemail

Polycom VVX 301 - Blind Transfer

Polycom VVX 301 - Blind Transfer

Polycom VVX 301 - Speed Dial

Polycom VVX 301 - Speed Dial

Polycom VVX 301 - Contact Directory

Polycom VVX 301 - Contact Directory

Polycom VVX 301 - 3 Way Conference Call

Polycom VVX 301 - 3 Way Conference Call

Polycom VVX 301 - Hold and Resume

Polycom VVX 301 - Hold and Resume

Polycom VVX 301 - Warm Transfer

Polycom VVX 301 - Warm Transfer

Polycom VVX 301 - Call Waiting

Polycom VVX 301 - Call Waiting

Polycom VVX 301 - Answer a Call

Polycom VVX 301 - Answer a Call

Polycom VVX 301 - Make a Call

Polycom VVX 301 - Make a Call

Polycom Trio - Three Way Conference Call

Polycom Trio - Three Way Conference Call

Polycom Trio - Blind Transfer

Polycom Trio - Blind Transfer

Polycom Trio - Make a Call

Polycom Trio - Make a Call

Polycom Trio - Answer a Call

Polycom Trio - Answer a Call

Polycom Trio - Join a Meeting

Polycom Trio - Join a Meeting

Panasonic TPA60 - Call Waiting

Panasonic TPA60 - Call Waiting

Panasonic TPA60 - Answering a Call

Panasonic TPA60 - Answering a Call

Panasonic TPA60 - Access Voicemail

Panasonic TPA60 - Access Voicemail

Panasonic TPA60 - 3 Way Conference Call

Panasonic TPA60 - 3 Way Conference Call

Panasonic TPA60 - Directory

Panasonic TPA60 - Directory

Panasonic TPA60 - Speed Dial

Panasonic TPA60 - Speed Dial

Panasonic TPA60 - Blind Transfer

Panasonic TPA60 - Blind Transfer

Panasonic TPA60 - Hold and Resume

Panasonic TPA60 - Hold and Resume

Panasonic TPA60 - Warm Transfer

Panasonic TPA60 - Warm Transfer

Panasonic TPA60 - Split a Conference Call

Panasonic TPA60 - Split a Conference Call

Panasonic TPA60 - Making a Call

Panasonic TPA60 - Making a Call

Settings in 8x8 Work Mobile

Settings in 8x8 Work Mobile

Dark Mode in 8x8 Work Desktop

Dark Mode in 8x8 Work Desktop

Profile Set Up in 8x8 Contact Center

How to Enable 2FA using the 8x8 Mobile Verification API

How to Enable 2FA using the 8x8 Mobile Verification API

Business Hours in 8x8 Admin Console

Business Hours in 8x8 Admin Console

Create User in 8x8 Admin Console

Create User in 8x8 Admin Console

Join A Meeting in 8x8 Work

Join A Meeting in 8x8 Work

Transfer A Call in 8x8 Work

Transfer A Call in 8x8 Work

Create Chat in 8x8 Work

Create Chat in 8x8 Work

Voicemail Settings in 8x8 Work

Voicemail Settings in 8x8 Work

Voicemail Settings in 8x8 Admin Console

Voicemail Settings in 8x8 Admin Console

Snooze a Conversation Feature in 8x8 Work

Snooze a Conversation Feature in 8x8 Work

Calendar Based Status

Calendar Based Status

How to Setup Meetings in 8x8 Admin Console

How to Setup Meetings in 8x8 Admin Console

How to Schedule a Meeting in Microsoft Office 365 / Outlook

How to Schedule a Meeting in Microsoft Office 365 / Outlook

How to Manage Role Based Access Controls in 8x8 Admin Console

How to Manage Role Based Access Controls in 8x8 Admin Console

How to Set Up Group Paging in 8x8 Admin Console

How to Set Up Group Paging in 8x8 Admin Console

How to Port Numbers in 8x8 Admin Console

How to Port Numbers in 8x8 Admin Console

Getting Started with 8x8 Admin Console

Getting Started with 8x8 Admin Console

How to Manage Billing In 8x8 Admin Console

How to Manage Billing In 8x8 Admin Console

How to Schedule a Meeting in Google Chrome

How to Schedule a Meeting in Google Chrome

How to create an Auto Attendant in 8x8 Admin Console

How to create an Auto Attendant in 8x8 Admin Console

How to Set Up Barge, Monitor and Whisper Group in 8x8 Admin Console

How to Set Up Barge, Monitor and Whisper Group in 8x8 Admin Console

How to Set Up Overhead Paging in 8x8 Admin Console

How to Set Up Overhead Paging in 8x8 Admin Console

How to set up Power Keys in 8x8 Admin Console

How to set up Power Keys in 8x8 Admin Console

How to Set Up Call Queues in 8x8 Admin Console

How to Set Up Call Queues in 8x8 Admin Console

How to Set Up Ring Groups in 8x8 Admin Console

How to Set Up Ring Groups in 8x8 Admin Console

How to Activate Desk Phones in 8x8 Admin Console

How to Activate Desk Phones in 8x8 Admin Console

How To Claim New Phone Numbers in 8x8 Admin Console

How To Claim New Phone Numbers in 8x8 Admin Console

Create a Profile Policy in 8x8 Admin Console

How to Create Users in 8x8 Admin Console

How to Create Users in 8x8 Admin Console

How to Log In to 8x8 Admin Console

How to Log In to 8x8 Admin Console

How to Set Up 8x8 Spaces

How to Set Up 8x8 Spaces

8x8 Manager Express Setup Wizard UK

8x8 Manager Express Setup Wizard UK

X Series Upgrade to Admin Console

X Series Upgrade to Admin Console

Intro to 8x8 Admin Console

Intro to 8x8 Admin Console

8x8 University - Now We're Working

8x8 University - Now We're Working

Navigate in 8x8 Work Mobile

Navigate in 8x8 Work Mobile

Settings in 8x8 Work Mobile

Settings in 8x8 Work Mobile

Meetings in 8x8 Work Mobile

Meetings in 8x8 Work Mobile