Канал: HotWax Commerce

Is the rising customer expectations driving complexity in retail?

Is the rising customer expectations driving complexity in retail?

Why every retail business need a leader who follows a customer-centric approach?

Why every retail business need a leader who follows a customer-centric approach?

Why is working in silos against being an omnichannel retailer?

Why is working in silos against being an omnichannel retailer?

How can user-friendly in-store tools enhance productivity of associates?

How can user-friendly in-store tools enhance productivity of associates?

Making customers vs. making a sale - how to win in retail?

Making customers vs. making a sale - how to win in retail?

How do small & mid-sized retailers scale their business with smart OMS?

How do small & mid-sized retailers scale their business with smart OMS?

Always ask “why” before scaling your retail business.

Always ask “why” before scaling your retail business.

Has “omnichannel” become a necessity in today’s retail?

Has “omnichannel” become a necessity in today’s retail?

Great customer experience comes by having robust order management.

Great customer experience comes by having robust order management.

How can a physical store impact eCommerce sales?

How can a physical store impact eCommerce sales?

How incentives bring the best out of store associates?

How incentives bring the best out of store associates?

Why should store associates become tech savvy?

Why should store associates become tech savvy?

How to retain your store employees and keep them motivated?

How to retain your store employees and keep them motivated?

How can retailers ensure continued success of their store associates?

How can retailers ensure continued success of their store associates?

How does the sales approach affect customer satisfaction ?

How does the sales approach affect customer satisfaction ?

How can fashion retailers become sustainable?

How can fashion retailers become sustainable?

Why is it important for retailers to keep up with the latest trends?

Why is it important for retailers to keep up with the latest trends?

How does overproduction affect the textile industry?

How does overproduction affect the textile industry?

How online stores bring foot traffic in physical stores?

How online stores bring foot traffic in physical stores?

Importance of delivering a consistent shopping experience across all channels.

Importance of delivering a consistent shopping experience across all channels.

Role of KPIs in building Winning Customer Experience with Breanna Moreno

Role of KPIs in building Winning Customer Experience with Breanna Moreno

Balancing Profit and Purpose in Skincare Retail with Cameron Baty

Balancing Profit and Purpose in Skincare Retail with Cameron Baty

Why is prioritization the key to success for retailers

Why is prioritization the key to success for retailers

We can do anything, but we can't do everything

We can do anything, but we can't do everything

Why do physical stores help in boosting digital sales

Why do physical stores help in boosting digital sales

Why is it challenging to leverage social media in today’s retail

Why is it challenging to leverage social media in today’s retail

How to bring the convenience of online shopping to physical stores

How to bring the convenience of online shopping to physical stores

Embracing Circular Fashion in Kidswear Retail with Johan Munck

Embracing Circular Fashion in Kidswear Retail with Johan Munck

Role of OMS in Customer-Centric Retailing with Darko Tushev

Role of OMS in Customer-Centric Retailing with Darko Tushev

Why are brick and mortars so crucial for your business?

Why are brick and mortars so crucial for your business?

Why are problems an opportunity to make business stronger?

Why are problems an opportunity to make business stronger?

How do entrepreneurs succeed with the right team?

How do entrepreneurs succeed with the right team?

How to efficiently utilize physical store inventory?

How to efficiently utilize physical store inventory?

Why do retailers need a unified app for online and offline stores?

Why do retailers need a unified app for online and offline stores?

Why are physical stores important in bringing more customers?

Why are physical stores important in bringing more customers?

Why should retailers focus on enhancing customer satisfaction?

Why should retailers focus on enhancing customer satisfaction?

The mantra for customer service in retail

The mantra for customer service in retail

How physical stores help in engaging with customers?

How physical stores help in engaging with customers?

Does a physical store increase the online sales of a region?

Does a physical store increase the online sales of a region?

Why physical stores will benefit greatly from omnichannel strategies?

Why physical stores will benefit greatly from omnichannel strategies?

Why do store associates need to be fully equipped for omnichannel operations?

Why do store associates need to be fully equipped for omnichannel operations?

How to improve shopping experience by combining online and in store options?

How to improve shopping experience by combining online and in store options?

Why must store associates understand what their customers want?

Why must store associates understand what their customers want?

How to balance customer satisfaction and salesmanship in retail?

How to balance customer satisfaction and salesmanship in retail?

How to create memorable customer experiences in store?

How to create memorable customer experiences in store?

The key to running a successful retail store

The key to running a successful retail store

Cultivating a Winning Culture in Retail with Joe Lopardi

Cultivating a Winning Culture in Retail with Joe Lopardi

Building Brand Love in Retail with Amy Carr

Radical Hospitality in Retail with Suzanne Evans

Radical Hospitality in Retail with Suzanne Evans

Phygital Retailing & Beyond with Jeff Fisher

Phygital Retailing & Beyond with Jeff Fisher

The Journey of 25-Year Overnight Success of Charleston Shoes

The Journey of 25-Year Overnight Success of Charleston Shoes

Embracing passion and adaptability in retail (Full podcast in description)

Embracing passion and adaptability in retail (Full podcast in description)

How do physical stores help in driving online sales?

How do physical stores help in driving online sales?

How does location-based inventory improve Ship From Store?

How does location-based inventory improve Ship From Store?

Future of Parcel Management in Store Fulfillment

Future of Parcel Management in Store Fulfillment

Why should retailers consider multiple carriers for parcel delivery?

Why should retailers consider multiple carriers for parcel delivery?

Why is accuracy essential in managing distributed inventory?

Why is accuracy essential in managing distributed inventory?

Decoding CX in prescription footwear with John Prothro

Decoding CX in prescription footwear with John Prothro

Where's the flaw Inventory Accuracy or Store Processes?

Where's the flaw Inventory Accuracy or Store Processes?

Why is Ship From Store popular among retailers?

Why is Ship From Store popular among retailers?

How is an OMS helpful in achieving inventory accuracy for stores?

How is an OMS helpful in achieving inventory accuracy for stores?

Systematic Inventory Management vs Physical Checks

Systematic Inventory Management vs Physical Checks

Why inventory inaccuracy leads to order splitting?

Why inventory inaccuracy leads to order splitting?

How stores excel as Fulfillment Centers?

How stores excel as Fulfillment Centers?

From Store to Door: Revolution of Ship from Store with Nate Skiver

From Store to Door: Revolution of Ship from Store with Nate Skiver

Key advice for new retail brands

Key advice for new retail brands

Why should retailers prioritize their loyal customers

Why should retailers prioritize their loyal customers

Key strategies for improving the profit margin

Key strategies for improving the profit margin

The Role of Brick and Mortar Stores in Modern Retail

The Role of Brick and Mortar Stores in Modern Retail

Reducing the friction between online & physical retail

Reducing the friction between online & physical retail

Challenges of building a new brand within a big company

Retail Entrepreneurship: A Journey from Clicks to Bricks with Jamie Schisler

Retail Entrepreneurship: A Journey from Clicks to Bricks with Jamie Schisler

How to improve operations with inventory explainability? - with Nick Nedev

How to improve operations with inventory explainability? - with Nick Nedev

How to decide if Pre Orders fit into your retail strategy - with Nick Nedev

How to decide if Pre Orders fit into your retail strategy - with Nick Nedev

A retailer's definition of real time inventory visibility - with Nick Nedev

A retailer's definition of real time inventory visibility - with Nick Nedev

Why is ERP not enough to achieve inventory accuracy - with Nick Nedev

Why is ERP not enough to achieve inventory accuracy - with Nick Nedev

Balancing inventory for walk in and online customers - with Nick Nedev

Balancing inventory for walk in and online customers - with Nick Nedev

Inventory explainability and its role in calculating ATP? - with Nick Nedev

Inventory explainability and its role in calculating ATP? - with Nick Nedev

How to deal with the slow moving inventory - with Nick Nedev

How to deal with the slow moving inventory - with Nick Nedev

Synchronizing inventory in real-time across channels - with Nick Nedev

Synchronizing inventory in real-time across channels - with Nick Nedev

How can retailers align siloed inventory channels - with Nick Nedev

How can retailers align siloed inventory channels - with Nick Nedev

Real world inventory and order processing challenges- with Nick Nedev

Real world inventory and order processing challenges- with Nick Nedev

Achieving real-time inventory availability with Nick Nedev

Achieving real-time inventory availability with Nick Nedev

Breaking Down StAART and Its Social Impact with Matthew Lafone

Breaking Down StAART and Its Social Impact with Matthew Lafone

Top 3 Pieces of Advice for Retailers with Matthew Lafone

Top 3 Pieces of Advice for Retailers with Matthew Lafone

The Importance of Physical Stores in the Customer Experience with Matthew Lafone

The Importance of Physical Stores in the Customer Experience with Matthew Lafone

Sustainable Supply Chain Practices in the Sneaker Industry with Matthew Lafone

Sustainable Supply Chain Practices in the Sneaker Industry with Matthew Lafone

Sustainability in a World of Consumerism with Matthew Lafone

Sustainability in a World of Consumerism with Matthew Lafone

Uplifting Communities Through Inclusive Retailing with Matthew Lafone

Uplifting Communities Through Inclusive Retailing with Matthew Lafone

Overcoming Retail Challenges in the Era of Disruptions with Matthew Lafone

Overcoming Retail Challenges in the Era of Disruptions with Matthew Lafone

Omnichannel Retail Sales Audit Software (OReSA) - Simplify Monthly Retail Sales Audit Process

Omnichannel Retail Sales Audit Software (OReSA) - Simplify Monthly Retail Sales Audit Process

Embracing Diversity and Inclusion in Retail with Matthew Lafone

Embracing Diversity and Inclusion in Retail with Matthew Lafone

How to become a responsible clothing brands with Louise du Toit

How to become a responsible clothing brands with Louise du Toit

How to meet your customers where they are with Louise du Toit

How to meet your customers where they are with Louise du Toit

What is Customer Centric strategy with Louise du Toit

What is Customer Centric strategy with Louise du Toit

Resale has changed the game with Louise du Toit

Resale has changed the game with Louise du Toit

Deadstock management in retailing with Louise du Toit

Deadstock management in retailing with Louise du Toit

Making responsible choices in supply chain management strategies with Louise du Toit

Making responsible choices in supply chain management strategies with Louise du Toit

Practicing responsible retailing with Louise du Toit

Practicing responsible retailing with Louise du Toit

Why Ship from Store? with Filipp Labkovskiy

Why Ship from Store? with Filipp Labkovskiy

Key things to remember while implementing BORIS with Filipp Labkovskiy

Key things to remember while implementing BORIS with Filipp Labkovskiy

BOPIS order rollout best practices with Filipp Labkovskiy

BOPIS order rollout best practices with Filipp Labkovskiy

Role of OMS in growing conversions with Filipp Labkovskiy

Role of OMS in growing conversions with Filipp Labkovskiy

Pro tips for BOPIS strategy roll-out with Filipp Labkovskiy

Pro tips for BOPIS strategy roll-out with Filipp Labkovskiy

Empowering retail store associates with Filipp Labkovskiy

Empowering retail store associates with Filipp Labkovskiy

The Evolution Of Responsible Retailing With Louise du Toit

The Evolution Of Responsible Retailing With Louise du Toit

Things to consider before rolling out new technology in retail stores with Filipp Labkovskiy

Things to consider before rolling out new technology in retail stores with Filipp Labkovskiy

New technology implementation strategy with Filipp Labkovskiy

New technology implementation strategy with Filipp Labkovskiy

Keeping up with customer behavior trends in omnichannel retail with Filipp Labkovskiy

Keeping up with customer behavior trends in omnichannel retail with Filipp Labkovskiy

Developing a modern compensation model for retail store associates with Angela Picin

Developing a modern compensation model for retail store associates with Angela Picin

Setting omnichannel targets for stores and store associates with Angela Picin

Setting omnichannel targets for stores and store associates with Angela Picin

Measuring store KPIs with Angela Picin

Measuring store KPIs with Angela Picin

Implementing a seamless customer experience with Angela Picin

Implementing a seamless customer experience with Angela Picin

The Seamless BOPIS Experience with Fred Schofield

The Seamless BOPIS Experience with Fred Schofield

Rethinking retail KPIs with Fred Schofield

Rethinking retail KPIs with Fred Schofield

Implementing omnichannel retail strategy like BOPIS with Fred Schofield

Implementing omnichannel retail strategy like BOPIS with Fred Schofield

Buy Online Pickup In Store(BOPIS) order fulfillment with Fred Schofield

Buy Online Pickup In Store(BOPIS) order fulfillment with Fred Schofield

Digital transformation in stores with Fred Schofield

Digital transformation in stores with Fred Schofield

Top 4 pieces of advice for omnichannel retailers - with Angela Picin

Top 4 pieces of advice for omnichannel retailers - with Angela Picin

Building A Successful Omnichannel Program with Filipp Labkovskiy

Building A Successful Omnichannel Program with Filipp Labkovskiy

Future of the retail property model with Mark Pilkington

Future of the retail property model with Mark Pilkington

Should stores be credited when orders are fulfilled from the warehouse? with Fred Schofield

Should stores be credited when orders are fulfilled from the warehouse? with Fred Schofield

Mastering the smaller store model in retail with Mark Pilkington

Mastering the smaller store model in retail with Mark Pilkington

Attribution of online sales to stores with Fred Schofield

Attribution of online sales to stores with Fred Schofield

Updating Purchase Order Arrival Date in HotWax Commerce

Updating Purchase Order Arrival Date in HotWax Commerce

Classic retail model vs. next-generation retail with Mark Pilkington

Classic retail model vs. next-generation retail with Mark Pilkington

The perfect omnichannel experience with Fred Schofield

The perfect omnichannel experience with Fred Schofield

Creating Pickers in HotWax Commerce

Creating Pickers in HotWax Commerce

How to run retail stores like eCommerce with Mark Pilkington

How to run retail stores like eCommerce with Mark Pilkington

Role of stores in the digital age with Mark Pilkington

Role of stores in the digital age with Mark Pilkington

Ship from store strategy for small retailers - with Worth Darling

Ship from store strategy for small retailers - with Worth Darling

Retail Recovery- the evolution of retail post-pandemic with Mark Pilkington

Retail Recovery- the evolution of retail post-pandemic with Mark Pilkington

Optimizing retail store layout within a BOPIS strategy - with Worth Darling

Optimizing retail store layout within a BOPIS strategy - with Worth Darling

How to handle inventory inaccuracy in your BOPIS Strategy? - with Worth Darling

How to handle inventory inaccuracy in your BOPIS Strategy? - with Worth Darling

Taking the leap of faith with a BOPIS strategy - with Worth Darling

Taking the leap of faith with a BOPIS strategy - with Worth Darling

Increase top-line revenue in retail by implementing BOPIS - with Worth Darling

Increase top-line revenue in retail by implementing BOPIS - with Worth Darling

How retailers should approach post-pandemic BOPIS implementation with Worth Darling

How retailers should approach post-pandemic BOPIS implementation with Worth Darling

Post-pandemic retail trends with Worth Darling

Post-pandemic retail trends with Worth Darling

Retail stores- a bridge between eCommerce and the customer with Angela Picin

Retail stores- a bridge between eCommerce and the customer with Angela Picin

Get Answered Your Most Burning Questions About Store Fulfillment With Fred Schofield

Get Answered Your Most Burning Questions About Store Fulfillment With Fred Schofield

Role of Omnichannel Stores in Retail Recovery with Mark Pilkington

Role of Omnichannel Stores in Retail Recovery with Mark Pilkington

Championing BOPIS Implementation with Worth Darling

Championing BOPIS Implementation with Worth Darling

Inventory Tracking in HotWax Commerce

Inventory Tracking in HotWax Commerce

Shopify Store Pickup - Increase AOV (average order value) with mixed cart

Shopify Store Pickup - Increase AOV (average order value) with mixed cart

What makes for a great store associate? -with Sylvain Nigra

What makes for a great store associate? -with Sylvain Nigra

A great selling process is no different than a great script -with Bob Phibbs

A great selling process is no different than a great script -with Bob Phibbs

Retailers need to go back to basics -with Sylvain Nigra

Retailers need to go back to basics -with Sylvain Nigra

Store associates should engage the customer in the virtual world -with Sylvain Nigra

Store associates should engage the customer in the virtual world -with Sylvain Nigra

What does the store of the future look like? -with Melissa Gonzalez

What does the store of the future look like? -with Melissa Gonzalez

Achieving a holistic retail investment -with Sylvain Nigra

Achieving a holistic retail investment -with Sylvain Nigra

How should retailers manage BOPIS fulfilment -with Melissa Gonzalez

How should retailers manage BOPIS fulfilment -with Melissa Gonzalez

Change must come from above -with Oliver Banks

Change must come from above -with Oliver Banks

Why store associates are key to a great in-store experience -with Sylvain Nigra

Why store associates are key to a great in-store experience -with Sylvain Nigra

The three levels of crediting your stores -with Sylvain Nigra

The three levels of crediting your stores -with Sylvain Nigra

Which performance metrics really matter? -with George Nahra

Which performance metrics really matter? -with George Nahra

Where are you in the life cycle of tracking KPIs? -with Sylvain Nigra

Where are you in the life cycle of tracking KPIs? -with Sylvain Nigra

How to save on the increasing cost of customer acquisition online -with Sylvain Nigra

How to save on the increasing cost of customer acquisition online -with Sylvain Nigra

The problem plaguing eCommerce -with Oliver Banks

The problem plaguing eCommerce -with Oliver Banks

In-store engagement is a necessity -with Sylvain Nigra

In-store engagement is a necessity -with Sylvain Nigra

Why are Pop-ups effective for retailers? -with Melissa Gonzalez

Why are Pop-ups effective for retailers? -with Melissa Gonzalez

Three levels of technical tools to attract people to stores -with Sylvain Nigra

Three levels of technical tools to attract people to stores -with Sylvain Nigra

Digital transformation risk & compliance: Transformation always comes with risk -with Oliver Banks

Digital transformation risk & compliance: Transformation always comes with risk -with Oliver Banks

How the in-store experience has to change -with Sylvain Nigra

How the in-store experience has to change -with Sylvain Nigra

The right approach to technology implementation -with Rick Watson

The right approach to technology implementation -with Rick Watson

What is the role of the retail store? -with Oliver Banks

What is the role of the retail store? -with Oliver Banks

What do customers expect from BOPIS? -with Melissa Gonzalez

What do customers expect from BOPIS? -with Melissa Gonzalez

How legacy retailers can master product returns -with Rick Watson

How legacy retailers can master product returns -with Rick Watson

Customer-centricity: Making somebody feel they matter when they come to your store -with Bob Phibbs

Customer-centricity: Making somebody feel they matter when they come to your store -with Bob Phibbs

Maintaining the human element of physical shopping -with Melissa Gonzalez

Maintaining the human element of physical shopping -with Melissa Gonzalez

What is your brand's purpose? -with Oliver Banks

Why offline & online should work together -with Rick Watson

Why offline & online should work together -with Rick Watson

Why KPIs and goal measurement metrics need to change -with Rick Watson

Why KPIs and goal measurement metrics need to change -with Rick Watson

How to pilot omnichannel -with Melissa Gonzalez

How to pilot omnichannel -with Melissa Gonzalez

Change management is crucial to the transformation -with Oliver Banks

Change management is crucial to the transformation -with Oliver Banks

How do you maximize the point of pick-up -with Melissa Gonzalez

How do you maximize the point of pick-up -with Melissa Gonzalez

Thinking from the consumer's perspective -with Sylvain Nigra

Thinking from the consumer's perspective -with Sylvain Nigra

What kind of customer data matters? -with Rick Watson

What kind of customer data matters? -with Rick Watson

Advice for Direct to customer retailers to gain new customers -with Rick Watson

Advice for Direct to customer retailers to gain new customers -with Rick Watson

How to improve customer experience: Avoiding the race to the bottom -with Oliver Banks

How to improve customer experience: Avoiding the race to the bottom -with Oliver Banks

Transformation isn't just digital -with Oliver Banks

Transformation isn't just digital -with Oliver Banks

How in-store technology enables a modern store experience -with Melissa Gonzalez

How in-store technology enables a modern store experience -with Melissa Gonzalez

Customer-centric selling is how do I make somebody else’s day -with Bob Phibbs

Customer-centric selling is how do I make somebody else’s day -with Bob Phibbs

How to achieve BOPIS success -with Rick Watson

How to achieve BOPIS success -with Rick Watson

How do you know that you're customer centric? -with George Nahra

How do you know that you're customer centric? -with George Nahra

Integration with legacy tech -with Sylvain Nigra

Integration with legacy tech -with Sylvain Nigra

How to market to a BOPIS customer -with Sylvain Nigra

How to market to a BOPIS customer -with Sylvain Nigra

Social media is 21st century shopping mall -with Chris Walton

Social media is 21st century shopping mall -with Chris Walton

Shopify Store Pickup - Sync Shopify POS sales to prevent BOPIS overpromising

Shopify Store Pickup - Sync Shopify POS sales to prevent BOPIS overpromising

Target audience for luxury retail -with Kenny Anderson

Target audience for luxury retail -with Kenny Anderson

How retailers can manage Pre-orders -with Sylvain Nigra

How retailers can manage Pre-orders -with Sylvain Nigra

How Retailers Can Avoid The Race to The Bottom -with Jason Goldberg

How Retailers Can Avoid The Race to The Bottom -with Jason Goldberg

The Logistics of Pre Orders -with Sylvain Nigra

The Logistics of Pre Orders -with Sylvain Nigra

How to promote success within an organization -with Chris Walton

How to promote success within an organization -with Chris Walton

Measure Your ROI in Terms of Customer Lifetime Value -with Jason Goldberg

Measure Your ROI in Terms of Customer Lifetime Value -with Jason Goldberg

Shopify Store Pickup - Receive inventory in Shopify POS and instantly offer BOPIS on PDP

Shopify Store Pickup - Receive inventory in Shopify POS and instantly offer BOPIS on PDP

Why digitally enabling store associates is Key? -with George Nahra

Why digitally enabling store associates is Key? -with George Nahra

Why retail brands need change agents for digital transformations -with Ted McCaffrey

Why retail brands need change agents for digital transformations -with Ted McCaffrey

Concept of showrooming -with Kenny Anderson

Concept of showrooming -with Kenny Anderson

Shopify Store Pickup - Show in-store product availability on PDP and fulfill from Shopify POS

Shopify Store Pickup - Show in-store product availability on PDP and fulfill from Shopify POS

Major actors in pre-order project success -with Sylvain Nigra

Major actors in pre-order project success -with Sylvain Nigra