Канал: Rick Lau - CallHero

Growing Leads as a Niche Practice with Jessica Drummond

Growing Leads as a Niche Practice with Jessica Drummond

Choosing the Right Business Partner with Michelle Demarchi

Choosing the Right Business Partner with Michelle Demarchi

Determining your Marketing Budget as a Clinic Startup with Neil Trickett

Determining your Marketing Budget as a Clinic Startup with Neil Trickett

Why You Shouldn't Franchise Your Business with Dr. Nona Djavid

Why You Shouldn't Franchise Your Business with Dr. Nona Djavid

Profit Margins of Dental Clinics with Claudia Chan

Profit Margins of Dental Clinics with Claudia Chan

The 3 Stages of Business Growth with Jamey Schrier

The 3 Stages of Business Growth with Jamey Schrier

Paul Moon & Morgan Tate: Buyer and Seller Negotiations, Exit Planning, Valuation in Business

Paul Moon & Morgan Tate: Buyer and Seller Negotiations, Exit Planning, Valuation in Business

Let’s keep our eyes peeled for how this could impact us all.

Let’s keep our eyes peeled for how this could impact us all.

It is SO important to share content on your social media that showcases the fun culture you have

It is SO important to share content on your social media that showcases the fun culture you have

What is your biggest red flag when hiring staff for your clinic?

What is your biggest red flag when hiring staff for your clinic?

Make the numbers make sense 😂

Make the numbers make sense 😂

The #1 mistake you need to avoid if you want new patients in your schedule

The #1 mistake you need to avoid if you want new patients in your schedule

Here is the math and why everybody is trying to do clinic rollups in our industry…

Here is the math and why everybody is trying to do clinic rollups in our industry…

How To Support Your Clinician’s Side Hustle?

How To Support Your Clinician’s Side Hustle?

Definitely one of the most common things clinic owners lose sleep over...

Definitely one of the most common things clinic owners lose sleep over...

Breaking the Rules What Clinic Directors Shouldn’t Do

Breaking the Rules What Clinic Directors Shouldn’t Do

What Outcomes is a Clinic Director Responsible For

What Outcomes is a Clinic Director Responsible For

Please keep sharing this with colleagues and the awareness building.

Please keep sharing this with colleagues and the awareness building.

Why use stock images when you can capture genuine moments?

Why use stock images when you can capture genuine moments?

Has this ever been you? 😂

Has this ever been you? 😂

The most critical period of any clinic acquisition

The most critical period of any clinic acquisition

Are you calling back your patients or just waiting on them to call you back?

Are you calling back your patients or just waiting on them to call you back?

How Nat grew his Texas-based clinic by 36% with The Clinic Boss Summit and Clinic Accelerator

How Nat grew his Texas-based clinic by 36% with The Clinic Boss Summit and Clinic Accelerator

Which of these Instagram strategies do you use to attract patients for your clinic?

Which of these Instagram strategies do you use to attract patients for your clinic?

3 Essential Factors for Growing and Sustaining Your Business

3 Essential Factors for Growing and Sustaining Your Business

What Is The Status Of The Market Right Now?

What Is The Status Of The Market Right Now?

Higher Pay at the Front Desk, Your Untapped Sales Team, Tackling Recession and Inflation

Higher Pay at the Front Desk, Your Untapped Sales Team, Tackling Recession and Inflation

Have you been to Amalfi Coast?

Have you been to Amalfi Coast?

How to Successfully Run a Business with Your Spouse

How to Successfully Run a Business with Your Spouse

Are you using stocks photos on social media?

Are you using stocks photos on social media?

How To Rank Top 3 In Your City on Google (For CLINIC OWNERS)

How To Rank Top 3 In Your City on Google (For CLINIC OWNERS)

This is crazy…Playing rock paper scissors with 300 attendees at our last summit was insane ✂️

This is crazy…Playing rock paper scissors with 300 attendees at our last summit was insane ✂️

Why use stock images when you can capture genuine moments?

Why use stock images when you can capture genuine moments?

Do you provide mentorship for your clinicians?

Do you provide mentorship for your clinicians?

What Buyers Look for When Acquiring a Clinic

What Buyers Look for When Acquiring a Clinic

Grow Your Brand from Zero, Clinician Side Hustles, Selling Results Not Visits

How a Receptionist Stole $15,000 From My Clinic

How a Receptionist Stole $15,000 From My Clinic

Social media isn’t just for patients; it’s your secret weapon for attracting top-notch recruits too!

Social media isn’t just for patients; it’s your secret weapon for attracting top-notch recruits too!

Is your leadership the reason your staff are leaving?

Is your leadership the reason your staff are leaving?

The #1 Mistake to Avoid When Selling Your Clinic

The #1 Mistake to Avoid When Selling Your Clinic

How To Buy And Sell A Clinic During Economic Downturns

How To Buy And Sell A Clinic During Economic Downturns

Your doctor marketing not hitting the mark? Well, here’s the thing...

Your doctor marketing not hitting the mark? Well, here’s the thing...

When Should I Scale To Multiple Locations

When Should I Scale To Multiple Locations

How to Keep Your Rockstar Staff Without Giving Them Everything They Want

How to Keep Your Rockstar Staff Without Giving Them Everything They Want

Dee Bills: How Can You Pay Your Front Desk More In A World Of Inflation

Dee Bills: How Can You Pay Your Front Desk More In A World Of Inflation

Josh Funk: How He Bootstrapped and Scaled to 9 Clinics

Josh Funk: How He Bootstrapped and Scaled to 9 Clinics

We had over 165 clinic owners join us in Vancouver and Halifax at the #clinicbossmeetups!!

We had over 165 clinic owners join us in Vancouver and Halifax at the #clinicbossmeetups!!

What kind of direct patient marketing have you found works the best for your clinic?

What kind of direct patient marketing have you found works the best for your clinic?

How To Hustle Without Sacrificing Your Personal Life

How To Hustle Without Sacrificing Your Personal Life

When was the last time you were handed a resignation letter?

When was the last time you were handed a resignation letter?

How do you get people on your team to like you?

How do you get people on your team to like you?

How To Build Culture Across Multiple Locations

How To Build Culture Across Multiple Locations

Do you have that one clinician? 😂

Do you have that one clinician? 😂

Have you ever had a clinician ghost you?

Have you ever had a clinician ghost you?

Can you relate? 😂

Can you relate? 😂

❤️ hanging out with @webpt community #ascend2023

❤️ hanging out with @webpt community #ascend2023

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Key ingredient in a great culture is the CIRCLE OF SAFETY where you feel safe to try and give ideas.

Key ingredient in a great culture is the CIRCLE OF SAFETY where you feel safe to try and give ideas.

Drop a 😂 if you can relate!

Drop a 😂 if you can relate!

Some weeks are rougher than others 😂

Some weeks are rougher than others 😂

This is the real struggle 😂

This is the real struggle 😂

As a serial entrepreneur, I can’t imagine going back to a job vs. running a business.

As a serial entrepreneur, I can’t imagine going back to a job vs. running a business.

The last couple of years have turned our industry upside down, with changes including inflation...

The last couple of years have turned our industry upside down, with changes including inflation...

How many hats do you wear in your clinic?

How many hats do you wear in your clinic?

Are Your Clinicians Talking The Same Language As The Patient?

Are Your Clinicians Talking The Same Language As The Patient?

Do you have a clinician who never comes to your clinic events?

Do you have a clinician who never comes to your clinic events?

👇 What’s the one hat you want to wear?

👇 What’s the one hat you want to wear?

Is your clinician fully dedicated to implementing the treatment plan?

Is your clinician fully dedicated to implementing the treatment plan?

Could you leave your clinic for a month and have it run smoothly without you?

Could you leave your clinic for a month and have it run smoothly without you?

When was the last time a therapist handed in their resignation at your clinic?

When was the last time a therapist handed in their resignation at your clinic?

Does your clinic have a vision?

Does your clinic have a vision?

Has this happened to you yet this year?

Has this happened to you yet this year?

The drive home is always a good cool down session 😂

The drive home is always a good cool down session 😂

Are you protecting your time?

Are you protecting your time?

Do you know what motivates your staff the most? 🤔

Do you know what motivates your staff the most? 🤔

How long before you started a clinic did you envision it? 💭

How long before you started a clinic did you envision it? 💭

Do you have that one clinician? 😂

Do you have that one clinician? 😂

Do you make more or less as a clinic owner than a clinician?

Do you make more or less as a clinic owner than a clinician?

I was wrong...

I was wrong...

Do you love or hate delegating?

Do you love or hate delegating?

Which do you prioritize in your clinic? Culture or Strategy?

Which do you prioritize in your clinic? Culture or Strategy?

What month do you hate the most? 😂

What month do you hate the most? 😂

The show must go on 😂

The show must go on 😂

Do you know what motivates your staff the most? 🤔

Do you know what motivates your staff the most? 🤔

How long before you started a clinic did you envision it? 💭

How long before you started a clinic did you envision it? 💭

Do you have that one clinician? 😂

Do you have that one clinician? 😂

Do you make more or less as a clinic owner than a clinician?

Do you make more or less as a clinic owner than a clinician?

I was wrong...

I was wrong...

Do you love or hate delegating?

Do you love or hate delegating?

Culture over strategy. Which do you prioritize in your clinic?

Culture over strategy. Which do you prioritize in your clinic?

What month do you hate the most? 😂

What month do you hate the most? 😂

The show must go on 😂

The show must go on 😂

Does your clinic have a “WHY”? Do your staff live and breathe it?

Does your clinic have a “WHY”? Do your staff live and breathe it?

Cue the happy dance 🕺🏻

Cue the happy dance 🕺🏻

Who can relate? 😂

Who can relate? 😂

***Said every clinic owner ever 🤣🤣

***Said every clinic owner ever 🤣🤣

Your front desk is vital in shaping the patient experience.

Your front desk is vital in shaping the patient experience.

What’s the ongoing fee split in your city?

What’s the ongoing fee split in your city?

Is your clinic’s marketing done in-house or externally?

Is your clinic’s marketing done in-house or externally?

A bit (very) exaggerated but can you relate?? 🫠

A bit (very) exaggerated but can you relate?? 🫠

Can your clinic run without you?

Can your clinic run without you?

Do you love or hate delegating?

Do you love or hate delegating?

Why Your Clinic's Schedule Is Empty

Why Your Clinic's Schedule Is Empty

What’s the most ridiculous fee split you’ve been asked?

What’s the most ridiculous fee split you’ve been asked?

Once you find the right leaders, it's gets a lot EASIER to let go and trust your team.

Once you find the right leaders, it's gets a lot EASIER to let go and trust your team.

Is clinic culture about pizza parties and gifts?

Is clinic culture about pizza parties and gifts?

One of the most common hurdles I’ve seen in our industry...

One of the most common hurdles I’ve seen in our industry...

Check out this method that @soroush.phyzio created to scale the hiring process for his clinics.

Check out this method that @soroush.phyzio created to scale the hiring process for his clinics.

Who can relate? 🤣

Who can relate? 🤣

How can you make smarter decisions with your marketing money?

How can you make smarter decisions with your marketing money?

When was the last time your EMR went down? 😂

When was the last time your EMR went down? 😂

Would you consider trying a virtual receptionist in your clinic? 👇

Would you consider trying a virtual receptionist in your clinic? 👇

Are you considering bringing on junior partners?

Are you considering bringing on junior partners?

Can any fellow clinic owners relate? 🤣

Can any fellow clinic owners relate? 🤣

Have you been here before?

Have you been here before?

Being able to fully & completely unplug from your clinic is 1 of the best feelings. Can you relate?

Being able to fully & completely unplug from your clinic is 1 of the best feelings. Can you relate?

Here’s an elegant script to use to talk when a clinician wants to take a long vacation. ▶️

Here’s an elegant script to use to talk when a clinician wants to take a long vacation. ▶️

Drop a 😂 if you’ve ever done this before.

Drop a 😂 if you’ve ever done this before.

Is your clinician taking a new career path?

Is your clinician taking a new career path?

Check out the caption!

Check out the caption!

Drop a 😂 if you’ve come across a patient like this recently.

Drop a 😂 if you’ve come across a patient like this recently.

Drop a 😂 if you can relate!

Drop a 😂 if you can relate!

What it *can* be like to run your own clinic ;)

What it can be like to run your own clinic ;)

How can you possibly keep track of what your clinicians are working on?

How can you possibly keep track of what your clinicians are working on?

Can you relate?

Can you relate?

Have you encountered something like this previously?

Have you encountered something like this previously?

Have you tried using ChatGPT yet?

Have you tried using ChatGPT yet?

Make the numbers make sense 😭

Make the numbers make sense 😭

Here's a proven strategy to get clinicians to buy into doing follow-up calls for those that fall off

Here's a proven strategy to get clinicians to buy into doing follow-up calls for those that fall off

Eury on Having a Rockstar Front Desk Team

Eury on Having a Rockstar Front Desk Team

Diane Lee | Clinic Boss Club

Diane Lee | Clinic Boss Club

Do you have (and use) a weekly scoreboard?

Do you have (and use) a weekly scoreboard?

Lol, tax season can be a struggle for anyone.

Lol, tax season can be a struggle for anyone.

What is your clinic’s achilles heel?

What is your clinic’s achilles heel?

Not an unusual occurrence unfortunately...

Not an unusual occurrence unfortunately...

Suck at time management?

Suck at time management?

From scheduling appointments to answering patient inquiries, who should you choose for the job?

From scheduling appointments to answering patient inquiries, who should you choose for the job?

Do you regret pursuing your business and leaving your traditional job?

Do you regret pursuing your business and leaving your traditional job?

Have you seen this statement play out first hand in the clinic?

Have you seen this statement play out first hand in the clinic?

Which tip are you going to try first?

Which tip are you going to try first?

Honestly the strategy for 2023 hasn’t really changed… Check this out!

Honestly the strategy for 2023 hasn’t really changed… Check this out!

The most common fear may surprise you :) hint: it's not money related!!

The most common fear may surprise you :) hint: it's not money related!!

Because the ultimate freedom is doing whatever you want with your time.

Because the ultimate freedom is doing whatever you want with your time.

Does your clinician use treatment plan of care?

Does your clinician use treatment plan of care?

Do you provide mentorship for your clinician?

Do you provide mentorship for your clinician?

What To Say To Your Front Desk To Get Them To Improve Their Phone Metrics?

What To Say To Your Front Desk To Get Them To Improve Their Phone Metrics?

Attracting top tier clinicians to your clinic isn’t just about giving them more $$.

Attracting top tier clinicians to your clinic isn’t just about giving them more $$.

Automating systems in your clinic and growing your team of support is the ticket to freedom. 🎫

Automating systems in your clinic and growing your team of support is the ticket to freedom. 🎫

Here’s to starting 2023 off with a bang!!

Here’s to starting 2023 off with a bang!!

We all know what this is about... 😂

We all know what this is about... 😂

Checkout these tips about 5 ways to increase your clinic's profit.

Checkout these tips about 5 ways to increase your clinic's profit.

👇 What’s the one hat you want to wear?

👇 What’s the one hat you want to wear?

The key to success in business is to cultivate a collaborative mindset, rather than competitive one.

The key to success in business is to cultivate a collaborative mindset, rather than competitive one.

Drop a heart below if you’re proud to be a clinic owner going into 2022 ❤️👇

Drop a heart below if you’re proud to be a clinic owner going into 2022 ❤️👇

Do you hire for skills or for culture? 🤔

Do you hire for skills or for culture? 🤔

You can certainly open your own clinic, and many do. But do you know all of the business functions?

You can certainly open your own clinic, and many do. But do you know all of the business functions?

What NOT To Your Staff When They Ask For A Raise And You Can't Afford It

What NOT To Your Staff When They Ask For A Raise And You Can't Afford It

Who can relate? 😂

Who can relate? 😂

Check out this clip where about how to set your personal and business goals.

Check out this clip where about how to set your personal and business goals.

How do you feel about owning a clinic during a recession and record inflation?

How do you feel about owning a clinic during a recession and record inflation?

Truth be told... Check this out!

Truth be told... Check this out!

Is your front desk not getting enough assessments? Here's what to say...

Is your front desk not getting enough assessments? Here's what to say...

What is the key to building trust with your team?

What is the key to building trust with your team?

How to Manage Your Clinic Business Using Shifts

How to Manage Your Clinic Business Using Shifts

Bad partners can make really expensive divorces.. 😬

Bad partners can make really expensive divorces.. 😬

You cannot run a healthcare business that supports your team with a split that high.

You cannot run a healthcare business that supports your team with a split that high.

How do you handle vacations requests at your clinic? Check out this episode!

How do you handle vacations requests at your clinic? Check out this episode!

But you are 🙂 With the right team and systems in place.

But you are 🙂 With the right team and systems in place.

Looking back made me realize how amazing it is to run your own clinic.

Looking back made me realize how amazing it is to run your own clinic.

Checkout this unusual way of interviewing people from @soroush.phyzio

Checkout this unusual way of interviewing people from @soroush.phyzio

Why it's important for every leader to be vulnerable to their team

Why it's important for every leader to be vulnerable to their team

Missed calls = lossed revenue 🥲

Missed calls = lossed revenue 🥲

How Do We Fix Poor Clinic Culture

How Do We Fix Poor Clinic Culture

Newest hobby ⛳️

Newest hobby ⛳️

What is a good financial benchmark for your admin wages?

What is a good financial benchmark for your admin wages?

What would you do to the fish? 🐟

What would you do to the fish? 🐟

Do you prefer a 9-5 or owning your own business? 👇

Do you prefer a 9-5 or owning your own business? 👇

What's your favorite arcade game from your childhood?

What's your favorite arcade game from your childhood?

Can any fellow clinic owners relate? 🤣

Can any fellow clinic owners relate? 🤣

Knowing when and how to create boundaries in your clinic is essential to preventing burnout.

Knowing when and how to create boundaries in your clinic is essential to preventing burnout.

One of the most common hurdles I've seen in our industry...👇 Who can relate? 👇

One of the most common hurdles I've seen in our industry...👇 Who can relate? 👇

How to get patients to choose your clinic(s)? Check this out!

How to get patients to choose your clinic(s)? Check this out!

Who else can relate when first starting your clinic? (or even now..) 🤣

Who else can relate when first starting your clinic? (or even now..) 🤣

How do you get your front desk to generate even more new assessments?

How do you get your front desk to generate even more new assessments?

The most underutilized profit maximizer that you can deploy today from those that did not book.

The most underutilized profit maximizer that you can deploy today from those that did not book.

Would you consider trying a virtual receptionist in your clinic? 👇

Would you consider trying a virtual receptionist in your clinic? 👇

People sometimes think it's easy to be a clinic owner, until they actually become one.

People sometimes think it's easy to be a clinic owner, until they actually become one.

What's your vacation policy in your clinic?

What's your vacation policy in your clinic?

How to Negotiate Your Lease for a Physical Therapy, Chiropractic, or Massage Clinic

How to Negotiate Your Lease for a Physical Therapy, Chiropractic, or Massage Clinic

Listen in on this call to hear what a virtual receptionist actually sounds like at CallHero 📞

Listen in on this call to hear what a virtual receptionist actually sounds like at CallHero 📞

Who else can relate? 👇 What's your vacation policy in your clinic?

Who else can relate? 👇 What's your vacation policy in your clinic?

And once it becomes successful they hit you up you for advice 🤣

And once it becomes successful they hit you up you for advice 🤣

Email Marketing vs. Social Media - Which Should Your Clinic Focus On?

Email Marketing vs. Social Media - Which Should Your Clinic Focus On?

Here’s what to say when staff want time off but you can’t give it to them ▶️

Here’s what to say when staff want time off but you can’t give it to them ▶️

Do you have a bookkeeper at your clinic? Watch to learn the background your bookkeeper must have ▶️

Do you have a bookkeeper at your clinic? Watch to learn the background your bookkeeper must have ▶️

Listen in to learn the importance of ratios on your profit and loss statement ▶️

Listen in to learn the importance of ratios on your profit and loss statement ▶️

Not an unusual occurrence unfortunately...

Not an unusual occurrence unfortunately...

Recruiting great front desk staff can be difficult and a very time-consuming process.

Recruiting great front desk staff can be difficult and a very time-consuming process.

What % does your clinic convert at over the phones? 📞

What % does your clinic convert at over the phones? 📞

What's the difference between sales and marketing in a clinic? 🤔 Check out this episode!

What's the difference between sales and marketing in a clinic? 🤔 Check out this episode!