Канал: The Future of Commerce

Hoteling in commercial real estate: Top 5 benefits and why it makes sense

Hoteling in commercial real estate: Top 5 benefits and why it makes sense

Nokia digital transformation: Lessons in connected commerce

Nokia digital transformation: Lessons in connected commerce

Top 5 challenges facing the banking industry in 2024

Top 5 challenges facing the banking industry in 2024

B2B distributor pricing: 4 trends that threaten profitability

B2B distributor pricing: 4 trends that threaten profitability

A tale of two work cultures: French vs American outlooks and realities

A tale of two work cultures: French vs American outlooks and realities

GROW with SAP: SAP Sales Cloud added to cloud ERP offering

GROW with SAP: SAP Sales Cloud added to cloud ERP offering

Some like it hot: Our top posts so far this year

Some like it hot: Our top posts so far this year

Data analytics in manufacturing: How mill products companies get to the truth

Data analytics in manufacturing: How mill products companies get to the truth

How to reduce customer churn in B2B distributor sales: 4 AI-powered use cases

How to reduce customer churn in B2B distributor sales: 4 AI-powered use cases

The CIO and customer experience: Playing the tech matchmaker

The CIO and customer experience: Playing the tech matchmaker

AI in construction: 6 ways it's changing the industry

AI in construction: 6 ways it's changing the industry

3 APAC retail trends shaping the future of the industry

3 APAC retail trends shaping the future of the industry

From telco to techco: How digital transformation is revolutionizing telecoms

From telco to techco: How digital transformation is revolutionizing telecoms

Packed with purpose: Sustainable packaging examples, stats, and how-to tips

Packed with purpose: Sustainable packaging examples, stats, and how-to tips

Summer 2024 G2 Reports: SAP Commerce, Emarsys, Sales, Service solutions continue to lead market

Summer 2024 G2 Reports: SAP Commerce, Emarsys, Sales, Service solutions continue to lead market

Presto! How AI-powered site search helps shoppers find exactly what they want

Presto! How AI-powered site search helps shoppers find exactly what they want

Video in email marketing: Tips for more conversions and growth

Video in email marketing: Tips for more conversions and growth

Top 5 benefits of customer advocacy: How Huel drives out-of-this-world growth

Top 5 benefits of customer advocacy: How Huel drives out-of-this-world growth

AI in B2B Sales: Transform your sales for better outcomes with practical use cases and strategies

AI in B2B Sales: Transform your sales for better outcomes with practical use cases and strategies

How to transform retail customer engagement: Turning anonymous shoppers into lifelong fans

How to transform retail customer engagement: Turning anonymous shoppers into lifelong fans

Benefits of cloud ERP for digital native, high-tech companies

Benefits of cloud ERP for digital native, high-tech companies

4 ways the public sector can attract Gen Z talent

4 ways the public sector can attract Gen Z talent

Millennial spending habits: Budget minded, socially conscious

Millennial spending habits: Budget minded, socially conscious

Consumer product marketing: 4 ways to get the most bang for the buck

Consumer product marketing: 4 ways to get the most bang for the buck

AI and SEO: How brands can adapt to search algorithm changes

AI and SEO: How brands can adapt to search algorithm changes

How cloud migration for midmarket manufacturers is boosting growth + ROI

How cloud migration for midmarket manufacturers is boosting growth + ROI

AI in customer service: The industry's new best friend

AI in customer service: The industry's new best friend

Ecommerce fraud risks: Preventing false declines for social shoppers

Ecommerce fraud risks: Preventing false declines for social shoppers

Ready for quantum commerce? How quantum computing could impact e-commerce

Ready for quantum commerce? How quantum computing could impact e-commerce

TikTok Shop: Stats, use cases, and tips brands need to know

TikTok Shop: Stats, use cases, and tips brands need to know

Ecommerce payments by generation: Buyer preferences from boomers to The Youth

Ecommerce payments by generation: Buyer preferences from boomers to The Youth

7 ways to boost personalization with customer loyalty software

7 ways to boost personalization with customer loyalty software

How to manage multichannel product information for seamless CX

How to manage multichannel product information for seamless CX

B2B portal: Benefits, examples, and software selection tips

B2B portal: Benefits, examples, and software selection tips

How to transform your B2B digital commerce business to profitability and grow

How to transform your B2B digital commerce business to profitability and grow

CMO survey: AI impact, shrinking budgets, focus on sustainability

CMO survey: AI impact, shrinking budgets, focus on sustainability

How to master the art of the deal with smarter sales pipeline management and forecasting

How to master the art of the deal with smarter sales pipeline management and forecasting

How to transform after-sales service: Real-life results for auto solution providers

How to transform after-sales service: Real-life results for auto solution providers

SAP CX wins TrustRadius Top Rated awards for commerce, sales, service

SAP CX wins TrustRadius Top Rated awards for commerce, sales, service

What is Power to the Marketer 2024: dates, topics, speakers

What is Power to the Marketer 2024: dates, topics, speakers

How to craft the best omnichannel retail experiences for out of this world results

How to craft the best omnichannel retail experiences for out of this world results

How to rev up the auto supplier RFP process to reduce sales costs

How to rev up the auto supplier RFP process to reduce sales costs

The Tortured Poets Department songs for work: TTPD lyrics that have us screaming

The Tortured Poets Department songs for work: TTPD lyrics that have us screaming

Seller onboarding: How to create a simplified start for marketplace sellers

Seller onboarding: How to create a simplified start for marketplace sellers

Data driven decision making gets real with generative AI

Data driven decision making gets real with generative AI

Neurodiversity at work: Definitions, benefits, and tips for businesses

Neurodiversity at work: Definitions, benefits, and tips for businesses

5 CPG marketing trends forcing industry change in 2024

5 CPG marketing trends forcing industry change in 2024

Is your store stuck? 5 ways IoT analytics can boost sales

Is your store stuck? 5 ways IoT analytics can boost sales

Customer advocacy: How to turn fans into brand promoters

Anonymous first-party data: How marketers can use it, not fear it

Anonymous first-party data: How marketers can use it, not fear it

Make or break online shopping experiences: Composable order management

Make or break online shopping experiences: Composable order management

Situational segmentation: The missing link in customer persona development work

Situational segmentation: The missing link in customer persona development work

How AI in energy and utilities industries is powering transformation

How AI in energy and utilities industries is powering transformation

Automotive supplier sales: 4 keys to achieving excellence

Automotive supplier sales: 4 keys to achieving excellence

CAIO: Chief AI officer is the latest entrant into the C-suite

CAIO: Chief AI officer is the latest entrant into the C-suite

G2 Spring 2024 Reports: SAP Commerce, Sales, Service solutions rated leaders

G2 Spring 2024 Reports: SAP Commerce, Sales, Service solutions rated leaders

Omnichannel customer engagement: 4 inescapable truths

Omnichannel customer engagement: 4 inescapable truths

How AI in the public sector improves citizen experience

How AI in the public sector improves citizen experience

Benefits of ERP integration: Connecting powerhouse frontend to core processes

Benefits of ERP integration: Connecting powerhouse frontend to core processes

How monolithic and composable commerce platforms can coexist

How monolithic and composable commerce platforms can coexist

What is a data clean room: Definition, benefits, use cases

What is a data clean room: Definition, benefits, use cases

AI in wholesale distribution: Finding human-machine synergy

AI in wholesale distribution: Finding human-machine synergy

Coming out of my cage, doing just fine: Millennial stats, work, consumer trends

Coming out of my cage, doing just fine: Millennial stats, work, consumer trends

How to boost conversion rates using video

How to boost conversion rates using video

Brace for impact: How generative AI search could hurt lead generation for brands

Brace for impact: How generative AI search could hurt lead generation for brands

Seamless lead to cash: Smoother sales, better CX, real results

Seamless lead to cash: Smoother sales, better CX, real results

Consumer trends Q1 2024: Data shows price sensitive buyers, more TikTok shoppers

Consumer trends Q1 2024: Data shows price sensitive buyers, more TikTok shoppers

How composable commerce technology unlocks the power of AI

How composable commerce technology unlocks the power of AI

AI customer experience: Doing AI versus actually being an AI organization

AI customer experience: Doing AI versus actually being an AI organization

3 auto industry trends transforming supplier sales

3 auto industry trends transforming supplier sales

Unlock the power of innovation for sales and service

Unlock the power of innovation for sales and service

Artificial intelligence in retail: 6 use cases and examples

Artificial intelligence in retail: 6 use cases and examples

TikTok ecommerce: Injecting awesomeness for viral success

TikTok ecommerce: Injecting awesomeness for viral success

AI marketing: 5 ways to drive authentic customer connections

AI marketing: 5 ways to drive authentic customer connections

AI price optimization: 3 steps for better profitability

AI price optimization: 3 steps for better profitability

What is circular economy: Definition, benefits, opportunities

What is circular economy: Definition, benefits, opportunities

Improving customer experience in retail: A new dawn rises

Improving customer experience in retail: A new dawn rises

PLM vs PIM: Understanding the differences

PLM vs PIM: Understanding the differences

Constellation Research Sales Force Automation: SAP Sales Cloud on Shortlist

Constellation Research Sales Force Automation: SAP Sales Cloud on Shortlist

Vibes over productivity? Meet the personality hire

Vibes over productivity? Meet the personality hire

Invest in women before we divest from you

Invest in women before we divest from you

How to win back customers: 4 ways to reignite lost connections

How to win back customers: 4 ways to reignite lost connections

AI and marketing: To lean into or lean away?

AI and marketing: To lean into or lean away?

Apple App Store changes for EU DMA spark outrage

Apple App Store changes for EU DMA spark outrage

Examples of subscription e-commerce: 6 brands acing it

Examples of subscription e-commerce: 6 brands acing it

Retail supply chain management: 4 ways to keep shelves stocked

Retail supply chain management: 4 ways to keep shelves stocked

5 cloud computing trends transforming business in 2024

5 cloud computing trends transforming business in 2024

Video commerce then and now: Finding success in the West

Video commerce then and now: Finding success in the West

Customer experience optimization: How to get CX right

Customer experience optimization: How to get CX right

7 manufacturing trends driving change in 2024

7 manufacturing trends driving change in 2024

How generative AI boosts CX and EX for better business

How generative AI boosts CX and EX for better business

Wholesale distribution trends driving growth in 2024

Wholesale distribution trends driving growth in 2024

Rapid prototyping: The move fast and break things era is over

Rapid prototyping: The move fast and break things era is over

Fashion technology: 7 startups strutting innovation and growth

Fashion technology: 7 startups strutting innovation and growth

5G networks for business: The revolution that didn't happen

5G networks for business: The revolution that didn't happen

Best customer service brands 2024: Ignore CX at your own peril

Best customer service brands 2024: Ignore CX at your own peril

Telecom trends 2024: New opportunities on the rise

Telecom trends 2024: New opportunities on the rise

4 US retail trends transforming the industry in 2024

4 US retail trends transforming the industry in 2024

Spatial commerce: Definition, use cases, strategies

Spatial commerce: Definition, use cases, strategies

"Keep it" return policies: Pros and cons for retailers

"Keep it" return policies: Pros and cons for retailers

Sustainability trends 2024: More transparency, less greenwashing

Sustainability trends 2024: More transparency, less greenwashing

Emotional marketing examples: Being heard is the new CX

Emotional marketing examples: Being heard is the new CX

Metaverse commerce: New dimensions, new connections

Metaverse commerce: New dimensions, new connections

AI in trade promotion management: CPG leaders weigh benefits and risks

AI in trade promotion management: CPG leaders weigh benefits and risks

Marketing trends 2024: The ultimate inflection point of AI, humanity, and emotions

Marketing trends 2024: The ultimate inflection point of AI, humanity, and emotions

Red Sea crisis reroutes supply chains as global shipping rates soar

Red Sea crisis reroutes supply chains as global shipping rates soar

Omnichannel retail trends to watch in 2024

Omnichannel retail trends to watch in 2024

Is brand loyalty dead? Building customer loyalty in a fickle era

AI trends 2024: Ramping up innovation, productivity, and CX

AI trends 2024: Ramping up innovation, productivity, and CX

Service without a smile: Bad customer service examples

Service without a smile: Bad customer service examples

What shoppers want in 2024: Holiday data shows changing consumer mindset

What shoppers want in 2024: Holiday data shows changing consumer mindset

Retail trends 2024: The future of shopping takes shape

Retail trends 2024: The future of shopping takes shape

NRF Big Show 2024: A retail odyssey with SAP

NRF Big Show 2024: A retail odyssey with SAP

Retail returns: Stats reveal what consumers hate and how to tackle the problem

Retail returns: Stats reveal what consumers hate and how to tackle the problem

B2B commerce strategy, digital native style

B2B commerce strategy, digital native style

Gamification in retail: Types, benefits, examples

Gamification in retail: Types, benefits, examples

Social commerce strategy: Grab a slice of the $1 trillion pie

Social commerce strategy: Grab a slice of the $1 trillion pie

Customer service trends 2024: 5 insights you can't ignore

Customer service trends 2024: 5 insights you can't ignore

Startup trends 2024: Innovations in e-commerce CX

Startup trends 2024: Innovations in e-commerce CX

Best reads of 2023: Our picks for top articles of the year

Best reads of 2023: Our picks for top articles of the year

Composable architecture: Getting modular for e-commerce agility

Composable architecture: Getting modular for e-commerce agility

E-commerce trends 2024: 15 eye-popping insights for the future of online shopping

E-commerce trends 2024: 15 eye-popping insights for the future of online shopping

Digitalization of wholesale distribution: A new role for IT

Digitalization of wholesale distribution: A new role for IT

B2B sales 2024: 5 trends that will help sellers overcome the odds

B2B sales 2024: 5 trends that will help sellers overcome the odds

How to create effective and educational marketing videos, no matter the audience

How to create effective and educational marketing videos, no matter the audience

What is value-based pricing: Definition, strategies, benefits

What is value-based pricing: Definition, strategies, benefits

Reducing shrinkage in retail: Getting to the root causes

Reducing shrinkage in retail: Getting to the root causes

Cloud data protection: Balancing AI innovation with security

Cloud data protection: Balancing AI innovation with security

3 trends transforming the professional services industry in 2024

3 trends transforming the professional services industry in 2024

Getting personalized e-commerce right for more loyalty and sales

Getting personalized e-commerce right for more loyalty and sales

How augmented reality boosts the holiday shopping experience

How augmented reality boosts the holiday shopping experience

Disability inclusion in retail: Shopping experiences for everybody

Disability inclusion in retail: Shopping experiences for everybody

Experience architecture: Building the best customer journeys

Experience architecture: Building the best customer journeys

Online marketplace benefits: The multiplier effect

Online marketplace benefits: The multiplier effect

Types of customer loyalty: What drives consumers to keep buying

Types of customer loyalty: What drives consumers to keep buying

Omnichannel inventory management: 7 strategies for retail success

Omnichannel inventory management: 7 strategies for retail success

How to partner with your development team for the best CX

How to partner with your development team for the best CX

Panic at the SEO: Google algorithm update wreaks havoc for brands

Panic at the SEO: Google algorithm update wreaks havoc for brands

Big data e-commerce: What brands need to know

Big data e-commerce: What brands need to know

Optimism and opportunity: Welcome to AI + CX

Optimism and opportunity: Welcome to AI + CX

Pedal to the metal: Retail fulfillment trends driving fast delivery

Pedal to the metal: Retail fulfillment trends driving fast delivery

Sunny days: SAP shines in POI 2023 Enterprise Planning Vendor Panorama Report

Sunny days: SAP shines in POI 2023 Enterprise Planning Vendor Panorama Report

Generation X: Years, stats, work, spending trends

Generation X: Years, stats, work, spending trends

What is sovereign cloud: Definition, benefits, examples

What is sovereign cloud: Definition, benefits, examples

Sugar shortage highlights need for ethical supply chain

Sugar shortage highlights need for ethical supply chain

How to drive organic traffic to your e-commerce website

How to drive organic traffic to your e-commerce website

Human trust in AI: 5 challenges and how to overcome them

Human trust in AI: 5 challenges and how to overcome them

Digital shelf analytics: DSA benefits include real-time insights, better CX

Digital shelf analytics: DSA benefits include real-time insights, better CX

Digital transformation in insurance: Steps to success

Digital transformation in insurance: Steps to success

Privacy-enhancing technologies are in as cookies go out

Privacy-enhancing technologies are in as cookies go out

How AI is transforming the automotive industry – and the customer experience

How AI is transforming the automotive industry – and the customer experience

Self-checkout at the grocery store: Reality bites

Self-checkout at the grocery store: Reality bites

Halloween spending forecast and stats: A mixed bag

Halloween spending forecast and stats: A mixed bag

Shifting to sustainable energy: A new era for oil, gas, and utilities

Shifting to sustainable energy: A new era for oil, gas, and utilities

AI water consumption: Generative AI's unsustainable thirst

AI water consumption: Generative AI's unsustainable thirst

Digital self-service and AI: Streamlined service, happy customers, real-life results

Digital self-service and AI: Streamlined service, happy customers, real-life results

2023 Power to the Marketer Festival: Omnichannel Masterclass recap

2023 Power to the Marketer Festival: Omnichannel Masterclass recap

Intelligent selling: Using AI for better B2B engagement

Intelligent selling: Using AI for better B2B engagement

e-mobility: Driving the industry toward a carbon-neutral future

e-mobility: Driving the industry toward a carbon-neutral future

The game-changing trends reshaping digital commerce

The game-changing trends reshaping digital commerce

Nation watches as UAW strike threatens automotive supply chain

Nation watches as UAW strike threatens automotive supply chain

Blending art and science: Personalized omnichannel marketing

Blending art and science: Personalized omnichannel marketing

The big chill: Holiday retail sales 2023 expected to slow

The big chill: Holiday retail sales 2023 expected to slow

G2 fall GRID report: SAP CX Commerce, Sales, Service ranked leaders

G2 fall GRID report: SAP CX Commerce, Sales, Service ranked leaders

Psychological safety: Why companies need a fearless culture

Psychological safety: Why companies need a fearless culture

What is reverse logistics: Definition, benefits, examples

What is reverse logistics: Definition, benefits, examples

The first rule of B2B sales success: Know your customer

The first rule of B2B sales success: Know your customer

AR examples in e-commerce: A whole new shopping experience

AR examples in e-commerce: A whole new shopping experience

Back-to-school shopping season puts supply chains to the test

Back-to-school shopping season puts supply chains to the test

Types of cloud computing: Public, private, hybrid, and sovereign

Types of cloud computing: Public, private, hybrid, and sovereign

What are passkeys: Authentication without passwords

What are passkeys: Authentication without passwords

Best examples of AI in business: Robots at work

Best examples of AI in business: Robots at work

The high cost of unhappy customers and how data reduces churn

The high cost of unhappy customers and how data reduces churn

AI for customer service: Faster fixes, happier agents

AI for customer service: Faster fixes, happier agents

You should see me in a crown: Our best omnichannel content

You should see me in a crown: Our best omnichannel content

How to improve online checkout for better CX and more conversions

How to improve online checkout for better CX and more conversions

Price management: Why commodity pricing keeps CROs up at night

Price management: Why commodity pricing keeps CROs up at night

High-tech innovation hinges on business networks

High-tech innovation hinges on business networks

Top 5 AI challenges in e-commerce and retail

Top 5 AI challenges in e-commerce and retail

Volatile economy, meet stability: CPG revenue growth management

Volatile economy, meet stability: CPG revenue growth management

Generative AI in healthcare: Examples, benefits, use cases

Generative AI in healthcare: Examples, benefits, use cases

Mobile shopping apps: 3 examples of retailers leading the way

Mobile shopping apps: 3 examples of retailers leading the way

HR strategies 2023: 4 ways to drive midmarket growth

HR strategies 2023: 4 ways to drive midmarket growth

Hot summer reads: Our most popular posts in 2023 so far

Hot summer reads: Our most popular posts in 2023 so far

ESG data strategy: Driving sustainability across the value chain

ESG data strategy: Driving sustainability across the value chain

Lately I've been dressing for revenge: Customer rage at boiling point

Lately I've been dressing for revenge: Customer rage at boiling point

From farm to consumer: Solving real business problems

From farm to consumer: Solving real business problems

Digital product passports: EU legislates circular economy

Digital product passports: EU legislates circular economy

Video content strategy: 5 ways to boost customer experience

Video content strategy: 5 ways to boost customer experience

Fashion recommerce: A better model for a more sustainable future

Fashion recommerce: A better model for a more sustainable future

Potential UPS strike threatens package delivery, supply chains

Potential UPS strike threatens package delivery, supply chains

Study shows CSR and ESG programs under pressure

Study shows CSR and ESG programs under pressure

Live commerce: Livestream shopping benefits, examples, and challenges

Live commerce: Livestream shopping benefits, examples, and challenges

Merchandising survey: The good, bad, and ugly stats of retail

Merchandising survey: The good, bad, and ugly stats of retail

Managing supply chain risks: 4 ways to avoid trouble

Managing supply chain risks: 4 ways to avoid trouble

Adaptive clothing: Inclusive fashion designed differently for $400B market

Adaptive clothing: Inclusive fashion designed differently for $400B market

Influence this: New FTC endorsement guidelines impact brands, creators, marketers

Influence this: New FTC endorsement guidelines impact brands, creators, marketers

Be the smartest person in the Zoom: Top 10 B2B e-commerce stats to know

Be the smartest person in the Zoom: Top 10 B2B e-commerce stats to know

Stormy skies for subscription services: FTC Amazon complaint alleges trickery

Stormy skies for subscription services: FTC Amazon complaint alleges trickery

Generative AI for sales: The power and the potential

Generative AI for sales: The power and the potential