Канал: TELUS International

How can brands design and deliver seamless customer experiences?

How can brands design and deliver seamless customer experiences?

How can brands deliver experiences that create loyal customer advocates?

How can brands deliver experiences that create loyal customer advocates?

What is the Frank And Oak secret for adapting to changing customer preferences?

What is the Frank And Oak secret for adapting to changing customer preferences?

Introducing Fine-Tune Studio

Introducing Fine-Tune Studio

What trends are shaping customer experiences in 2024?

What trends are shaping customer experiences in 2024?

How can employee-facing technology improve your customer experience?

How can employee-facing technology improve your customer experience?

Has the time come to prioritize voice-first experiences?

Has the time come to prioritize voice-first experiences?

Are these digital CX resolutions on your list for 2024?

Are these digital CX resolutions on your list for 2024?

What do people get wrong about automation?

What do people get wrong about automation?

How can start-ups achieve the same world-class customer experience as a Fortune 500 company?

How can start-ups achieve the same world-class customer experience as a Fortune 500 company?

How can brands rethink data security to maintain customer trust?

How can brands rethink data security to maintain customer trust?

TELUS Days of Giving 2023 Ireland

TELUS Days of Giving 2023 Ireland

Delivering transformative network design services for TELUS Communications

Delivering transformative network design services for TELUS Communications

TELUS Days of Giving 2023 Romania

TELUS Days of Giving 2023 Romania

TELUS Days of Giving 2023 Bulgaria - Beekeeper for a day 2.0

TELUS Days of Giving 2023 Bulgaria - Beekeeper for a day 2.0

Fuel iX - AI-fueled intelligent experiences (iX)

Fuel iX - AI-fueled intelligent experiences (iX)

Discover the power of AI and automation in the contact center

Discover the power of AI and automation in the contact center

Deliver fluid customer experiences

Deliver fluid customer experiences

Three ways generative AI can enhance CX

Three ways generative AI can enhance CX

How can brands leverage innovation to recruit top-tier talent?

How can brands leverage innovation to recruit top-tier talent?

Key benefits of working with a managed cloud services provider

Key benefits of working with a managed cloud services provider

How do customer expectations change in difficult economic climates?

How do customer expectations change in difficult economic climates?

How can brands keep up with algospeak?

How can brands keep up with algospeak?

What growing games companies can gain from player support outsourcing

What growing games companies can gain from player support outsourcing

[Trailer] Questions for now: Compelling perspectives on digital CX

[Trailer] Questions for now: Compelling perspectives on digital CX

Seven types of data bias in machine learning

Seven types of data bias in machine learning

Don't overlook Germany as a customer experience outsourcing destination

Don't overlook Germany as a customer experience outsourcing destination

Deliver meaningful CX via a secure, global work from home model

Deliver meaningful CX via a secure, global work from home model

International Women's Day 2023 | #EmbraceEquity

International Women's Day 2023 | #EmbraceEquity

Virtual Site Tour: Europe

Virtual Site Tour: Europe

Welcome to TELUS International

Welcome to TELUS International

Can you afford not to outsource your customer experience?

Can you afford not to outsource your customer experience?

How to tackle six common cloud migration challenges

How to tackle six common cloud migration challenges

Machine learning security for chatbots

Machine learning security for chatbots

HOPE (Helping Our People through Education) program - Central America

HOPE (Helping Our People through Education) program - Central America

AI Data Solutions

AI Data Solutions

Proactive live chat: What it is and how to get it right

Proactive live chat: What it is and how to get it right

How to build an automation roadmap

How to build an automation roadmap

How do you train artificial intelligence (AI)?

How do you train artificial intelligence (AI)?

What's the difference between RPA and hyperautomation?

What's the difference between RPA and hyperautomation?

How is AI transforming fraud detection in banks?

How is AI transforming fraud detection in banks?

TELUS International Celebrates One Year as a Public Company

TELUS International Celebrates One Year as a Public Company

Six ways to take your CSAT from good to great

Six ways to take your CSAT from good to great

Three key remote recruitment best practices and hiring strategies

Three key remote recruitment best practices and hiring strategies

Trust, Safety & Security Solutions

Trust, Safety & Security Solutions

International Women's Day 2022 | #BreakTheBias

International Women's Day 2022 | #BreakTheBias

Five ways every business can start implementing artificial intelligence

Five ways every business can start implementing artificial intelligence

In conversation with Jeffrey Puritt - Sustainability

In conversation with Jeffrey Puritt - Sustainability

In conversation with Jeffrey Puritt - Our virtuous circle

In conversation with Jeffrey Puritt - Our virtuous circle

In conversation with Jeffrey Puritt - Diversity

In conversation with Jeffrey Puritt - Diversity

In conversation with Jeffrey Puritt - Childhood in Africa

In conversation with Jeffrey Puritt - Childhood in Africa

In conversation with Jeffrey Puritt - Our caring culture

In conversation with Jeffrey Puritt - Our caring culture

In conversation with Jeffrey Puritt - TELUS Days of Giving

In conversation with Jeffrey Puritt - TELUS Days of Giving

Sautez le pas, rejoignez nos équipes à Cork en Irlande !

Sautez le pas, rejoignez nos équipes à Cork en Irlande !

Vous pensez à l'expatriation TELUS International Ireland embauche !

Vous pensez à l'expatriation TELUS International Ireland embauche !

What is augmented intelligence?

What is augmented intelligence?

#ChooseToChallenge | TELUS International #IWD2021

#ChooseToChallenge | TELUS International #IWD2021

iLabs @ TELUS International

iLabs @ TELUS International

What is data annotation?

What is data annotation?

TELUS International Investor Overview

TELUS International Investor Overview

Introducing $TIXT - thank you TELUS International team!

Introducing $TIXT - thank you TELUS International team!

How the healthcare industry is ramping for its biggest season ever

How the healthcare industry is ramping for its biggest season ever

Four ways to build resilience through augmented CX

Four ways to build resilience through augmented CX

Five CX lessons from the rise of telemedicine

Five CX lessons from the rise of telemedicine

How retailers are preparing for a post-COVID world

How retailers are preparing for a post-COVID world

Why you need to personalize the employee experience

Why you need to personalize the employee experience

Remote Talent Acquisition Solutions

Remote Talent Acquisition Solutions

Sentiment on Remote Work and Corporate Culture

Sentiment on Remote Work and Corporate Culture

Three ways to encourage empathy in CX during a crisis

Three ways to encourage empathy in CX during a crisis

Improve customer service without breaking the bank

Improve customer service without breaking the bank

Live chat for customer support best practices

Live chat for customer support best practices

Hiring the best in customer service

Hiring the best in customer service

Speaking your language in customer service | TELUS International

Speaking your language in customer service | TELUS International

How to reduce negative online comments

How to reduce negative online comments

Five common mistakes to avoid when building a conversational bot

Five common mistakes to avoid when building a conversational bot

Best practices for personalizing the customer experience

Best practices for personalizing the customer experience

Virtual Site Tour: Philippines

Virtual Site Tour: Philippines

Virtual Site Tour: Central America

Virtual Site Tour: Central America

Virtual Site Tour: India

Virtual Site Tour: India

Employee journey mapping for a better employee experience

Employee journey mapping for a better employee experience

How automation can help deliver a superior customer experience

How automation can help deliver a superior customer experience

Preparing your support team for the future of customer service

Preparing your support team for the future of customer service

TELUS Days of Giving - Deputy Prime Minister of Ireland, Simon Coveney

TELUS Days of Giving - Deputy Prime Minister of Ireland, Simon Coveney

Robotic Process Automation (RPA) for better CX

Robotic Process Automation (RPA) for better CX

Best practices for text message customer service

Best practices for text message customer service

Building your tech company's customer support toolset for scale

Building your tech company's customer support toolset for scale

How to hire a contact center that 'gets' your brand

Data ethics and the impact on customer service

Data ethics and the impact on customer service

Enhancing CX with Conversational Bots

Enhancing CX with Conversational Bots

First Call Resolution: Difficult to measure, dangerous to ignore

First Call Resolution: Difficult to measure, dangerous to ignore

How advanced call center technology is leading to a more human touch

How advanced call center technology is leading to a more human touch

The future of healthcare customer service

The future of healthcare customer service

Four steps to better fintech digital customer service

Four steps to better fintech digital customer service

TELUS Days of Giving 2019 | We give where we live

TELUS Days of Giving 2019 | We give where we live

The role of culture in digital transformation

The role of culture in digital transformation

How to meet the needs of Millennial travelers

How to meet the needs of Millennial travelers

Four elements of superb player support

Four elements of superb player support

Five ways to win in customer care

Five ways to win in customer care

TELUS Days of Giving | We give where we live

TELUS Days of Giving | We give where we live

TELUS Days of Giving Las Vegas 2016

TELUS Days of Giving Las Vegas 2016

Omnichannel Customer Experience - The Big Opportunity

Omnichannel Customer Experience - The Big Opportunity

TELUS Days of Giving El Salvador 2016

TELUS Days of Giving El Salvador 2016

Celebrating 10 Years of Giving - TELUS International

Celebrating 10 Years of Giving - TELUS International

Inspiring workspaces at TELUS International Philippines

Inspiring workspaces at TELUS International Philippines

TELUS Cloud Contact Center: Co-browsing feature demo

TELUS Cloud Contact Center: Co-browsing feature demo

TELUS Cloud Contact Center: Omnichannel support demo

TELUS Cloud Contact Center: Omnichannel support demo

TELUS Days of Giving, Guatemala - 2015

TELUS Days of Giving, Guatemala - 2015

A Day in the Life @ TELUS International Europe

A Day in the Life @ TELUS International Europe

TELUS Days of Giving, Las Vegas, NV - 2015

TELUS Days of Giving, Las Vegas, NV - 2015

Inclusiveness at TELUS International - Hearing Impaired, Guatemala

Inclusiveness at TELUS International - Hearing Impaired, Guatemala

Welcome to the #FeelGoodCompany - It's different here!

Welcome to the #FeelGoodCompany - It's different here!

City Beat | TELUS donates computers to Las Vegas schools

City Beat | TELUS donates computers to Las Vegas schools

TELUS Days of Giving, UK at Kingswood Trust 2015

TELUS Days of Giving, UK at Kingswood Trust 2015

Site tours: Take a look at TELUS International.

Site tours: Take a look at TELUS International.

Los Patitos school opening, Jeffrey Puritt speech

Los Patitos school opening, Jeffrey Puritt speech

TELUS Day of Giving, Philippines (short)

TELUS Day of Giving, Philippines (short)

TELUS Day of Giving, Philippines - 2012

TELUS Day of Giving, Philippines - 2012

TELUS Day of Giving, Central America

TELUS Day of Giving, Central America

2011 Day of Giving - TI Philippines

2011 Day of Giving - TI Philippines

2011 Day of Giving - TI Central America

2011 Day of Giving - TI Central America