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Our Mission
To automate enterprise support functions by offering specialized artificial intelligence to increase productivity for service desk agents, employees, and the wider organization.
Our Solutions
Konverso’s pre-packaged artificial intelligence solutions optimize the back-office activities of support functions and improve users’ Self-Services.
Emails and ticket automation
Automate the processing and sorting of emails and tickets sent to the support desk
Cognitive Knowledge Management
Konverso offers a virtual assistant to ensure a response to frequent questions pulled from knowledge bases of support and to create dynamic FAQs.
Cognitive Automation Platform
A platform to develop the cognitive scenarios for the creation of and pre-processing of tickets, and the automatic resolution of incidents through integrations with Robotic Process Automation (RPA) modules.
