KUPO CS-40MK 40" Master C-Stand Kit # 1: Very poor

I've bought 5 kits of brand new KUPO stands and 3 of them have very annoying problem.
To me, their defect rate is 60%. What the hell? Is this normal?

I received these by parcels, but the official sole importer(distributor) requested me to bring these to the walk-in service center. They refused to open a return shipment request.

This is so disappointing.

And the most weird point is, they also refused to watch this evidence video clip. Is this hard to see a short video clip? At least they may think so.

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