Each chapter of the COVID Pandemic has driven usage of personal digital technology and services among older generations to all-time highs. But as users become increasingly more dependent on tech to break from isolation, the digital divide between those ‘comfortable with’ and those ‘new to’ technology becomes increasingly more apparent. While some view touch screens and products like Netflix as intuitive, many regularly face steep learning curves. Getting comfortable with tech today no doubt pays dividends tomorrow, to decrease the anxiety for those less familiar with technology, while getting them to use technology more frequently, be sure not to abandon them after gifting them a new gadget or gizmo. I discuss on Charlotte Today.

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