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(Please note that Denise Keenan is Clinical Director, Psychology, South Australian Metropolitan Fire Service.)

At an international conference on Friday, March 1, the NFFF introduced a new Behavioral Health Model that changes the way the fire service assists firefighters and others on the path to healing. It is based on the concept that no two firefighters will necessarily have the same reaction - not even to the same call.

"Years of accumulating research involving leading experts in the field of recovery from traumatic events, as well as our own work after September 11, helped us develop this new model," said Chief Ronald Siarnicki, executive director of the NFFF. "We realized not all firefighters want or need to sit in a room immediately following a distressing situation and talk about their experience. Instead, they want to know what resources are available to them and their families and how they can access those resources when necessary."

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