At the 2018 Game Changers Summit, Chris Voss captivated the audience with a story that showcased the immense power of validation in negotiations. As he recounted an intense negotiation he led in the Philippines, it became clear how crucial validation can be to achieve successful outcomes. Voss's experience underscores the importance of acknowledging and respecting the other party's perspective, a skill that can elevate even the most challenging negotiations to new heights of success.
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Chris Voss is CEO of the Black Swan Group and former international hostage negotiator for the FBI. He's the national best-selling author of one of the greatest negotiation books of all time, "Never Split the Difference: Negotiating As If Your Life Depended On It."
The Black Swan Group has 10+ years of experience working with companies and individuals to take their negotiation skills to the next level.
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About Crisp:
Crisp (crisp.co) is a law firm growth company. We help committed law firm owners and their teams differentiate their firms, amplify their brands, and dominate their markets. Our clients generate limitless growth in their businesses with superior brand differentiation, world-class video marketing, and transformational coaching.
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Our approach is to take everything we've learned generating massive growth in our own organization and help the country's most ambitious law firm owners do the same for theirs.
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