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JustAnswer Customer from San Antonio, TX: Melitta Caffeo solo and milk 2016.
JustAnswer Customer from San Antonio, TX: cannot re-insert brewing unit
Pearl Wilson: Assistant: What specific appliance does this involve?
JustAnswer Customer from San Antonio, TX: are you a bot?
Pearl Wilson: Assistant: Yes, I'm a bot.
Pearl Wilson: Assistant: I make the process of talking to the Repairman more efficient and affordable by asking basic questions.
Pearl Wilson: Assistant: How long has this been going on?
Pearl Wilson: Assistant: What have you tried so far?
JustAnswer Customer from San Antonio, TX: i cannot re-insert the brewing unit
Pearl Wilson: Assistant: Anything else we should know to help you best?
JustAnswer Customer from San Antonio, TX: i need to talk to someone
eddie22Island: Small Appliance Repairs: Welcome …my name is * * I am here to help you with your inquiry … I’m sorry you’re having troubles….
eddie22Island: Small Appliance Repairs: my goal is to give you the best experience with Just Answer as possible and instill your confidence in us .….since I am not there onsite….
eddie22Island: Small Appliance Repairs: I will need your to help with any information that only you can provide….
eddie22Island: Small Appliance Repairs: I do need this for a more complete picture in trying to resolving your issue .… I cannot stand by the computer and wait for a reply….nor am I asking you to ….
eddie22Island: Small Appliance Repairs: I ask for your patience and together I am confident we can get this done….
eddie22Island: Small Appliance Repairs: I’ve reviewed what you have given me so far.this is an initial assessment: --because coffee grinds have so much oil.
eddie22Island: Small Appliance Repairs: and water has the calcimine ….
eddie22Island: Small Appliance Repairs: they have a tendency to clog these openings and tubes.routine maintenance.cleaning.and decalcification is paramount…it would really help to use filtered water --to clear the grounds you really have to be diligent in your approach in clearing puncture needles and ports….
eddie22Island: Small Appliance Repairs: grinding gears or openings .and any doors or tracks….
eddie22Island: Small Appliance Repairs: even just a finer grind and tamping it down will have a more adverse effect --descale it… fill up the water reservoir up to the fill line with 1 cup of white vinegar and 2 parts water.
eddie22Island: Small Appliance Repairs: you may have to try a straight solution of vinegar and let it soak some….even overnight has netted some positive results for me -- when in the process tap and hold for a second your finger over the water inlet if you can to create a suction --after that run and then flush it 3 times with clean water --make cleaning and unclogging routine (once a month) so this will not happen so much….have you thought about a water filter/ softener?
eddie22Island: Small Appliance Repairs: -- if no favorable results I will direct you to another possible solution or we can clear up some internal parts Please let me know Thanks eddie Please note: Just Answer requires a separate charge for a Premium Phone Service .
eddie22Island: Small Appliance Repairs: you may get a standard phone request… you can accept if it is more comfortable for you or ignore it… I have nothing to do with billing ….customer service would accommodate you on that….
JustAnswer Customer from San Antonio, TX: Eddie thanks for your help.
JustAnswer Customer from San Antonio, TX: it was stuck because the servo motor was locked in the wrong position.
JustAnswer Customer from San Antonio, TX: i was able to find the micro-switch on the device to rotate the servo into the correct position, then was able to re-insert the brewing unit.
JustAnswer Customer from San Antonio, TX: this is a known problem with the Melitta caffeo solo
eddie22Island: Small Appliance Repairs: glad you're up and running again
Pearl Wilson: Assistant: If you have a home improvement or appliance question and want to chat with an expert now visit justanswer.com/ythi
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