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JustAnswer Customer from San Antonio, TX: Hello my home sliding motor gate opens half way and stops do you know what it can be from?
AlbertS124: Technician: Hello, this is Albert with JustAnswer.
AlbertS124: Technician: I am sorry that you are having this problem.
AlbertS124: Technician: I will do all I can to help you with your request.
AlbertS124: Technician: Please give me a few minutes to do some research and I'll be right back.
AlbertS124: Technician: Thanks!
AlbertS124: Technician: Hello Customer.
AlbertS124: Technician: I have read your request.
AlbertS124: Technician: Your gate has forgotten its parameters that were originally programmed.
AlbertS124: Technician: You will have to reset the memory and re program the parameters again.
AlbertS124: Technician: This could have been caused by an electrical spike of some sort.
AlbertS124: Technician: Not sure if you still have your owners manual, if not I can look up the model and send you a digital copy.
AlbertS124: Technician: Please let me know if needed.
AlbertS124: Technician: Also I would need the brand and model number of your door opener.
AlbertS124: Technician: Thanks.
JustAnswer Customer from San Antonio, TX: pic 1
JustAnswer Customer from San Antonio, TX: pic 2
JustAnswer Customer from San Antonio, TX: pic 3
JustAnswer Customer from San Antonio, TX: pic 4
JustAnswer Customer from San Antonio, TX: pic 5
JustAnswer Customer from San Antonio, TX: problem is it does not always close at same part sometimes it moves a bit and stops.
JustAnswer Customer from San Antonio, TX: sometimes moves more.
JustAnswer Customer from San Antonio, TX: sometimes makes alarm sound so i have to turn it off from switch.
JustAnswer Customer from San Antonio, TX: never had this kind of issue and been using it for years.
JustAnswer Customer from San Antonio, TX: the engine moves.
JustAnswer Customer from San Antonio, TX: but sometimes engine moves and stops
JustAnswer Customer from San Antonio, TX: thank you so much i hope we figure out
AlbertS124: Technician: Your welcome.
AlbertS124: Technician: This should be a very easy fix.
AlbertS124: Technician: Please let me know if there is anything else that I can help you with.
AlbertS124: Technician: Thank you for using JustAnswer.
Pearl Wilson: Assistant: If you have a home improvement or appliance question and want to chat with an expert now visit justanswer.com/ythi
