Here's how to run Program Compatibility Troubleshooter in Get Help app on Windows 11.
FYI: The Program Compatibility Troubleshooter is a built-in tool in Windows that helps users resolve compatibility issues when running older programs or applications on a newer version of Windows. It is designed to automatically detect and apply compatibility settings to resolve issues related to installation or execution of older programs.
The Program Compatibility Troubleshooter works by identifying issues with the program's compatibility and offering to apply settings to make the program compatible with the operating system. This can include settings such as running the program in compatibility mode for an older version of Windows, running the program as an administrator, or disabling visual themes.
To use the Program Compatibility Troubleshooter, right-click on the program's shortcut or executable file, select "Troubleshoot compatibility", and follow the prompts to run the compatibility troubleshooter. The tool will ask you to select the issues you are experiencing, and then apply recommended settings to resolve them.
The Program Compatibility Troubleshooter can be useful in resolving compatibility issues with older software, particularly when running older games or programs on newer versions of Windows. It is also useful in identifying programs that are not compatible with the current operating system and may need to be updated or replaced with newer versions.
i. There are a few known issues that can occur when running the Get Help app on Windows 11:
* The app may not open at all.
* The app may crash when you try to open it.
* The app may not display any content.
* The app may not be able to connect to the internet.
* The app may not be able to find the information you are looking for.
If you are experiencing any of these issues, there are a few things you can try:
* **Restart your computer.** This can sometimes fix minor software glitches.
* **Make sure that you have the latest update for the Get Help app installed.** You can check for updates by opening the Microsoft Store and clicking on the Library tab.
* **Make sure that your computer is connected to the internet.** The Get Help app needs to be able to connect to the internet in order to function properly.
* **Try running the Get Help app as an administrator.** To do this, right-click on the Get Help app icon and select Run as administrator.
* **Reset the Get Help app.** To reset the Get Help app, follow these steps:
1. Open the Settings app.
2. Click on Apps.
3. Click on Installed apps.
4. Find the Get Help app in the list of apps and click on it.
5. Click on Advanced options.
6. Click on Reset.
If you are still having problems, you can try contacting Microsoft support for assistance.
Here are some additional tips:
* **Try disabling your antivirus software temporarily.** Sometimes, antivirus software can interfere with the Get Help app.
* **Try running the Get Help app in compatibility mode.** To do this, right-click on the Get Help app icon and select Properties. Click on the Compatibility tab and check the box next to Run this program in compatibility mode for. Select a previous version of Windows from the drop-down menu and click on OK.
* **Try reinstalling the Get Help app.** To do this, open the Microsoft Store and click on the Library tab. Find the Get Help app in the list of apps and click on it. Click on Uninstall. Once the app has been uninstalled, you can download and install it again from the Microsoft Store.
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