This video gives an introduction to the queuing theory, why do we use queuing theory, and different types of Queuing model like

Balking Reneging and Jockeying
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On the basis of the number of servers:
Single server queuing model (Ex. Doctor)
Multi-server queuing model (Ex. Railway counter)
On the basis of queue length
Finite queue length (Ex. A course with a limited number of seat)
Infinite queue length (Ex. Doctor)
On the basis of population
Finite population (Ex. Number of machines in a factory)
Infinite population (Ex. Doctor/Railway counter)

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