A chargeback can happen to any seller and handling them well can go a long way toward turning a unsatisfied customer’s experience into a positive one. Buyers typically request a chargeback if they don’t recognize the charge, or the item that was purchased didn’t arrive, or the item received was significantly different than described.
Here are the steps for responding to a chargeback and communicating effectively throughout the process.
1. Log in to your PayPal Business account.
2. Click on the More icon.
3. Go to the Resolution Center.
4. Click Respond in the Action column next to your claim.
5. Select how you would like to respond and provide any necessary information.
6. Click Submit.
Learn how to respond to your case in just a few steps in the PayPal Resolution Center. For more information please visit: [ Ссылка ]
Sign up for PayPal: [ Ссылка ]
Visit the PayPal Website: [ Ссылка ]
Visit the PayPal Newsroom: [ Ссылка ]
Follow PayPal on Instagram: [ Ссылка ]
Follow PayPal on Twitter: [ Ссылка ]
