How AI helps customer service managers: [ Ссылка ]
What a customer service manager does: [ Ссылка ]
The responsibilities of a customer service manager go beyond managing agents and smoothing difficulties over with customers. Here we’ll explore some other hats customer service managers must wear, including developing policies, hiring, reporting progress, and more.
What are some other responsibilities that you have a customer service manager? Share your thoughts in the comments, and be sure to hit that like button and subscribe.
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