Retail is an ever changing industry that is most effected by current trends, our environment and of course, technology. We have seen a ton of changes this past year as a result of the pandemic, but the pandemic didn’t necessarily start the change. Consumers have been choosing convenience and experience over many other things for years especially with the dawn of ecommerce and pick up in store or curb side options.
Today, we are going to deep dive into the changing customer experience and how data and technology are revolutionizing retail.
