According to the Passenger Charter by the Ministry of Civil Aviation, you can cancel or amend the tickets of Domestic flights without any additional charges within 24 hours of booking the ticket. This facility is available up to 7 days prior to the specified flight departure on the first leg.

However, If the ticket is canceled when the time period between the date of booking and date of departure is less than seven days, airlines can charge a cancellation fee. However, the fee cannot exceed the total of base fare and fuel surcharge.

Cancellation fees will depend upon the time of cancellation and is lower of Rs. 3500 or airfare charges.
If any cancellations to Bookings are undertaken through IndiGo’s call center, an additional fee of INR 250 per person per sector will be levied by IndiGo.

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