Tesla first drew me in with their cars, but it’s there customer service that will keep me a customer forever. In this video, I tell the story of one of my first, completely unexpected, paradigm-shifting customer service experiences with Tesla. When I reflect on it now, it doesn’t even seem to be that big of a deal, but I suppose that’s why I was so impressed: it seems so difficult to find good service for even the smallest of things.
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I have a few more stories about Tesla that I’m looking forward to telling. (Wait until I open up the topic of their cars.) Please subscribe if you’d like to hear more.
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