As a _learning experience designer (LXD)_ one of the first steps when designing learning experiences is to define who you are creating training for. This task is handled by creating learner personas, also called user personas. However, where does an LXD get all the details needed to create an accurate, useful persona?
In the TrainingPros webinar, How Using Empathy-Driven Personas Can Lead to Memorable Learning Experiences, Learning Experience Designer Kathy Borysiak explains how an LXD can get the necessary details to create effective learner personas.
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