Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure with APIs. Twilio’s business intelligence platform provides a 360-degree view of the business and is foundational to company-wide decision-making. The complexities of integrating new acquisitions (SendGrid), third-party applications, and growing volumes and varieties of data continue to challenge this platform. In this session, learn how Twilio has adapted to these growing needs by leveraging AWS managed services like Amazon Redshift, Amazon ElastiCache, and Amazon S3 to scale its data lake for improved reliability, performance, cost-effectiveness, and operational excellence.

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