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Julie speaks with Sarah Armstrong (EVP, Advisory Services) about Ensemble's approach to business development. Sarah shares why, among healthcare RCM service providers, we continue to see explosive growth.
Operator Insights is a Revenue Cycle Services thought leadership series from Ensemble Health Partners, who was voted Best In KLAS for healthcare revenue cycle companies in 2020 and 2021.
0:00 - Intro
0:44 - What is Advisory Services?
1:46 - Ensemble's differentiators
2:46 - Why organizations decide to partner with Ensemble
3:58 - Types of clients best for Ensemble
5:02 - Which leaders do you work with?
6:06 - Importance of physician relationships
7:15 - Unique services for those struggling
8:32 - Sarah's background
10:35 - How you describe Ensemble to clients
12:34 - Favorite go live memory
16:10 - Fun question
We hope this series provides valuable insights into the world of healthcare revenue cycle. If there's a topic you'd like to see discussed, or a fun final question you'd like us to ask a guest, please let us know in the comments.
![](https://i.ytimg.com/vi/4coUsxT7Edw/maxresdefault.jpg)