I purchased the "Elmina Tufted Solid Wood and Upholstered Low Profile Platform Bed" on September 8, 2020 and paid them an extra $100 to have it professionally assembled.

As you can see, it completely collapsed a little more than two years later. Several legs are bent. One fell off completely.

Wayfair told me that because I am a few months past the two year warranty that I'm basically out of luck and they can't do anything to help me. all their customer service reps are exceptionally friendly and nice--but they're trapped from doing anything that's actually helpful.

They did however offer me 10% off a future purchase. How cute.

They also provided me the manufacturer's website [ Ссылка ]. Malouf Home has yet to reply to me.

Look I get that when you pay $250 for a bed or what not that it's not going to last forever. But I expected to last more than two years and a few months. I wish I had known what junk this was.
#wayfair #wayfairfurniture #maloufhome #wayfairbed

свернуть