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How do companies analyze your online texts to gauge sentiment, using techniques from NLP and machine learning? In this video, Martin Keen explains the power of sentiment analysis and explores the nuances, pitfalls, and benefits of sentiment analysis for improving customer experiences and brand reputation.
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What is Sentiment Analysis?
Теги
IBMIBM Cloudsentiment analysisNLPnatural language processingmachine learningsentiment analysis techniquessentiment analysis in businesssentiment analysis toolssentiment analysis examplessentiment analysis pitfallssentiment analysis benefitssentiment analysis classification algorithmssentiment analysis in customer experiencesentiment analysis in marketingAIartificial intelligence
