In this HubSpot tutorial, we will walk you through how-to customize knowledge base settings in HubSpot.

You can customize a knowledge base by setting the domain, visitor access, and language. You can also turn on features such as support forms and related articles.

In this tutorial, we will show you how to do this.

Steps to follow:

Step 1. In your HubSpot account, click the settings icon in the main navigation bar.

Step 2 . In the left sidebar menu, navigate to Website and click Knowledge base.

Step 3. To edit your knowledge base domain, click Manage domain.

Step 4. To edit your knowledge base's root URL, click Edit root URL.

Step 5. To Manage customer access to the content on your knowledge base.

Step 6. You can set it to Public and private, Private-only.

Step 7. Block knowledge base search result pages from appearing in Google and other search engines:

Step 8. Allow knowledge base search result pages from appearing in Google and other search engines

Step 9. You can manually set the primary language for your knowledge base. In order for a language to be used as a primary language, all categories must be translated into that language.

Step 10. You can customize your knowledge base's favicon, the small image in the browser tab next to the page title.

Step 11. You can add a support form to your knowledge base so visitors can contact your team if they can't find an answer to their questions.

Step 12. Turn on related articles and Customize article feedback consent.

That’s how you can customize knowledge base settings in HubSpot.
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