The Define Phase is the first phase of the Six Sigma improvement process. In this phase the project team creates a Project Charter, a high-level map of the process and begins to understand the needs of the customers of the process.

This is a critical phase in which the team defines the project i.e. focus for themselves and the leadership of the organization.

In this video, I have explained “Project Charter” in very detailed along with all concepts with example.

I am sure you will like it.

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