Progressive Snapshot is unintentionally counting phone calls on speaker phone as phone usage even though you are not touch-interacting with your phone



Progressive's Explanation of Pone Use: "Here's examples of when phone use is counted while the vehicle is in motion at a speed of 4mph or greater: Touch texting and phone calls with or without Bluetooth and your phone is in hand. App use which involves screen interaction such as sliding and swiping when the phone isn't mounted. Any phone or app use when the screen is lit while unlocked, for app use when not calling. Any manual interaction with the phone and using the phone for navigation while phone is mounted but had to interact with the phone screen for 30 seconds to change or review the destination. Only 30 seconds of active interaction is counted as phone use. If any of these occurred while you're driving, you may see it caused incident on your Snapshot readings."

Progressive's Statement about Phone Use for this Exact Situation: "Any manual interaction with the phone and using the phone for navigation while phone is mounted but had to interact with the phone screen for 30 seconds to change or review the destination, may see it caused incident on your Snapshot readings. Only 30 seconds of active interaction is counted as phone use."


Unedited Recording of Test: [ Ссылка ]

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