We offer a number of schemes to make bills more affordable:

Does anyone in your household receive any of the following benefits/tax credits?
• Income Support
• Income-based Jobseeker's Allowance
• Council Tax Benefit (not sole occupancy or disabled relief)
• Pension Credit
• Income related Employment and Support Allowance
• Housing Benefit
• Child Tax Credit (other than family element)
• Working Tax Credit

Does the person who claims the benefit/tax credit above, also receive child benefit for 3 or more children under the age of 19 living in your household?

Does anyone in your household have any of the following medical conditions which causes you to use more water?
• Incontinence
• Ulcerative colitis
• Desquamation (flaky skin disease)
• Renal failure - requiring home dialysis (except where the health authority contributes to cost of the dialysis)
• Abdominal stoma
• Crohn's disease
• Weeping skin disease (eczema, psoriasis, varicose ulceration)
• Any other condition which requires significant water use

For 'Help Paying My Bill' see:
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