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The Customer Journey refers to the multiple stages through which your customer goes through when interacting with your business.
We are Moment, and today we'll explain what is a customer journey and how to map one out!
0:00 Into
0:29 What is a Customer Journey?
0:54 Customer Journey Example
1:15 How does it help your company?
1:44 How to map your customer journey?
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#CustomerJourney #CRM
