Creating a dial plan using GoTo's visual dial plan editor is a great way to customize how you handle inbound calls. Once completed, a dial plan can be edited at any time.

I'll demonstrate how to create a dial plan and route a phone number to it. I will also show you how to attach notes to your dial plan.


0:00 Introduction
1:01Navigate to dial plan
1:40 Add a new dial plan
2:29 Options in the top-bar of the dial plan
2:57 Node library
3:14 Design a new dial plan
3:33 Walking through a finished dial plan
4:24 Record an audio clip
5:13 Allow extension dialing
5:29 On timeout and On invalid options
5:49 Route to nodes
6:17 Undo and redo options
6:35 Inspector mode and panel
7:08 Dial plan notes
8:31 Route a dial plan to a phone number
9:24 End credits

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