SequenceSend a series of WhatsApp messages to a customer or prospect over a period of time in a predetermined order.For example, a business might use a message sequence to onboard new customers, which could include a welcome message, followed by a series of messages that introduce the company’s products or services, provide tips and tricks, and encourage the customer to engage with the business further.Some other use-cases a business can use sequence are Customer Onboarding, Sales funnel, Customer support, Promotions, Payment follow-up, etc.,Overall, message sequencing on WhatsApp can help businesses to build stronger relationships with customers, increase engagement, and drive conversions by providing a more personalized and relevant experience.

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