It feels like every new version has some updated integrations with AI. In this video I (try to) rush through every new feature HaloPSA brougth into its AI integration. The catch? It generally installs brand new broken. We go through how to fix the AI setup and make it work or learn how to figure out what you need to do to then make it work! As promised link to the document [ Ссылка ]

00:00:00 - General HaloPSA AI Overview
00:03:15 - Testing AI Functionality
00:08:05 - Using AI Insights
00:08:28 - Smacking myself in the face to defend from evil bug attack
00:08:50 - Fixing AI Insights
00:15:00 - Sidetracking to BYO Azure AI to fix embeddings
00:20:00 - Sidetracking to cleaning up AI Conflict mess
00:26:30 - Updating AI instructions to be more strict with the JSON output
00:31:00 - AI Insights is fixed kinda
00:37:00 - Native embeddings vs runbook embeddings
00:39:07 - Using (and fixing) AI KnowledgeBase Creation
00:49:55 - Using (and fixing) Emotion Detection
1:00:00 - Showcasing reports of the Emotion Detection

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