Do you wish to enhance eCommerce customer service for your business and delight online customers?

If you answered “Yes,” e-commerce help desk software can be your best bet. Let’s see how this versatile tool can help you enhance the customer experience.

1. Track all communications in one place
2. Prioritize urgent issues
3. Assist online shoppers in real-time via live chat
4. Capture valuable customer feedback
5. Automate routine and manual tasks
6. Monitor the performance of support agents

With the ever-increasing competition in the market, an excellent customer service culture can help you distinguish your online brand and win customers for life.

ProProfs Help Desk can help you achieve this goal with powerful features such as automated ticket creation, ticket prioritization, customer surveys, chatbots, smart reports, and more.

0:00 - Intro
0:48 - Track All Customer Communications
0:58 - Prioritize Urgent Issues
1:41 - Assist Shoppers via Live Chat
1:55 - Deploy Website Chatbots
2:09 - Capture Customer Feedback
2:31 - Automate Manual Tasks
3:00 - Monitor Agent Performance

Sign up for free and get started:
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