Felicia Brown, of Spalutions [ Ссылка ] is at the Oakworks facility demonstrating how to create amazing client experiences by guiding every massage session. [ Ссылка ]
Massage and bodywork clients come to us for a variety of reasons. This can include pain relief, stress reduction, improved performance or functioning or just as a way to nurture themselves. In other words they are seeking to solve a problem or get a particular result. However they are also seeking an experience. To provide both the desired results and a positive experience, it is up to the practitioner to guide the client through each session and office visit properly and to provide the things the client needs or wants without them even knowing they need or want it.
Felicia Brown, LMBT is the founder and owner of Spalutions
A firm that provides training, continuing education, business consulting and marketing solutions for massage and spa professionals. She is a sought-after public speaker with appearances at many state, national and international conferences and conventions in the massage and spa industries. Felicia is also a licensed massage therapist and NCBTMB Approved Provider.

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