"Organizations are moving their enterprise telephony to the cloud at a record pace. However, some industries must comply with regulations to avoid fines or other sanctions that can arise from non-compliance.
Is it possible to be both compliant and cloud-based at the same time? It is.
NTT has partnered with ASC to bring you a Compliance Recording solution.
Now there's an elegant yet simple way to record, archive and search all communication channels in Microsoft Teams, including your telephony. It's native to Teams and configures easily to your needs.
Using ASC Recording Insights, administrators can set detailed recording, analytics, retention and replay rules. With the recording planner, rules can be applied to general role types or individual users. Administrators can determine what to capture (audio or audio plus video, for example); when to capture (always, inbound calls only, etc); the length of time to retain recordings; and even the cloud server location where recordings are stored.
Thorough search tools allow you to find recordings by keyword, call type, date, categories
and more. Integration with Active Directory makes it easy to find users. Accessing recordings couldn't be simpler with participants, media and audio clips at the top of the screen, and a searchable conversation transcript appearing below.
If you're a global business you'll appreciate that translations are available
in more than 70 languages. ASC Recording Insights offers robust dashboard and reporting analytics. Customizable keyword widgets can filter, show or export calls with a particular phrase, product, competitor or partner name.
The audit log is perfect for tracking access to recordings in regulated industries, highlighting recordings that have been replayed, shared, had roles changed, manipulated, exported and more.
ASC Recording insights sits within the Microsoft Teams interface. It's a frictionless way to capture what you need while lowering IT and infrastructure costs. Recordings are safely and automatically stored in the Microsoft Azure cloud for when you need them.
Perhaps best of all, it's available for as few as eight licenses per organization
and also available for the largest global teams.
ASC Recording Insights is recognized as an official Compliance Recording tool by Microsoft. When paired with NTT's Teams Calling you'll experience simplified, cloud-based telephony and recording solutions delivered in a single interface from a single partner.
It couldn't be simpler.
To learn more or schedule a demo of Compliance Recording for Microsoft Teams
contact NTT today."
