Heres a few quick steps to help diagnose the issue when your e-scooter battery does not charge. If these steps do not work, then a more detailed check will be required which involves opening up the scooter and checking the battery voltage.

Maybe your battery has been left out in the cold or in storage for too long or maybe its as simple as a faulty charger. Whatever the reason, we have an answer for you even if it may not be the answer you want to hear.

This is just a series of quick checks and it is not the complete check.

IF these steps do not work, then we will have to go into a more detailed check which will be done in a more technical video here: [ Ссылка ]

For more information on our external batteries for your e-scooter, please check out this vid: [ Ссылка ]

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