Take your CX to the next level with Conversational AI.
Conversational machine agents take advantage of various kinds of artificial intelligence including Natural Language Processing (NLP) and machine learning. Delivering a more dynamic, free-flowing conversational customer experience than chatbots, closer to a real human interaction.
By embedding AI with built-in conversational machine agent functionality in your Cloud Contact Center, your organization is able to:
- Engage with a nearly unlimited number of customers;
- Adapt workflows easily during demand spikes;
- Receive better and more accurate reporting, actionable in real-time;
- Flexibly integrate with legacy assets and other SaaS tools;
- Personalize interactions and create proactive ones;
- Save on integration and AI vendor fees with an embedded AI provider;
With conversational machine agents, your organization can grow and create differentiated and modern customer experiences.
Find out more here: [ Ссылка ]
Content Guru makes engagement easy. A global leader in cloud communications solutions, we deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the multi-award-winning 𝘀𝘁𝗼𝗿𝗺® solution.
Europe’s largest Customer Engagement and Experience solution, 𝘀𝘁𝗼𝗿𝗺, brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, storm gives organisations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.
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