We have created a series of customer service clips demonstrating good service and not so good service. Quentin, our training director has used these clips effectively in his training sessions. We have now filmed Quentin providing his own feedback and are making this 15 minute DVD available to anyone within the UK totally free - no commitment or obligation to use our services.
Who is it for? Any organisation who is reliant on developing good customer service can use this DVD in their training sessions. Simply complete the form on our contact page with 'Free DVD' in the message box, we will simply email you to obtain a delivery address - simple!
Organisations outside the UK - if are happy to pay the P&P we will send you a free DVD.
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