Have you got problems with your neighbour? Need some advice on what you can do if you have nightmare neighbours who are really noisy and troublesome?
In this video, we share Phil Spencer's advice on the steps you need to follow to resolve disputes with your neighbours or how to make a complaint about your neighbour.

➤WHEN DO YOU HAVE THE RIGHT TO COMPLAIN ABOUT A NEIGHBOUR?
If a neighbour's security light shines directly into your house, this is a type of statutory nuisance, as is lighting bonfires in non-permitted locations or at inconsiderate times during the day.

Having your privacy invaded by security cameras is another cause for concern. Any neighbouring dogs barking into the early hours or using your garden could also be seen as good grounds for complaints.

➤WHAT SHOULD YOU DO IF YOUR NEIGHBOUR HAS BECOME A NUISANCE?
The first step is to always try and talk to them, don't be confrontational or argumentative. Calmly explain how the problem is affecting you and try to offer a solution.

If this doesn't work and you want to take things further, keep a record of the problems noting when and where the incidences occurred and for how long.

➤STILL HAVING PROBLEMS WITH YOUR NEIGHBOUR?
If the problem still hasn't been resolved by this point, you could consider using mediation. This is a service that provides an impartial mediator who can deal with your problem without bias. There are costs involved, but it's less expensive than taking legal action. Your local council or housing association should be able to refer you to a mediation provider.

Legal action should always be a last resort as it can be a time consuming and costly process, although you can seek free legal advice from an advice centre.

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