This webinar covers the Long Term Care Ombudsman Program (LTCOP) and the rights of residents in long term care facilities in New York State. Topics covered include a basic overview of LTCOP roles compared to the roles in NYS Department of Health; the rights of residents in long term care facilities, including the right to be discharged and rights in the process of discharge; and involuntary discharge, focusing on when a discharge plan is not fully in place to meet the needs of an individual.
Presenters:
Claudette Royal, Director of Long Term Care Advocacy - State Ombudsman at the New York State Office for the Aging
Lindsay Heckler, Supervising Attorney at the Center for Elder Law & Justice
