As the COVID-19 pandemic caused record levels of unemployment across the US, complaints about unprocessed claims for unemployment insurance became a top call to Eyewitness News.
Over eight weeks from late March to early May, data from the U.S. Department of Labor indicated more than 33 million people had filed unemployment claims -- and of those people, more than 12 million had not received benefits.
In the Tri-State region, more than 3.6 million people had filed claims, more than 2 million of them in New York, and more than 700,000 were still waiting for benefits, with more than 150,000 of them in New York.
In New York and New Jersey, just over one-fifth of the state workforce was reporting job loss, and in Connecticut, closer to one-third of the state workforce had reported the loss of a job.
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