Our DegreeVerify experts will help you understand requestors’ needs and the restraints they're working within. Resulting in the ability to respond to verification requests more confidently and efficiently. We’ll review who the requestors are, the information they most value, and what the verification process looks like from their perspective.
0:00 Introduction
0:37 The Clearinghouse Mission
3:12 Who Are Requestors? Contracted vs. Guest Users
4:34 Requestor Needs
6:21 Verification Process for Requestors
11:23 Avoiding Discrepancies Examples of improper use of comments section
12:39 Enrollment Only Response
14:16 Discrepancy Research
15:19 Alert Messages
16:48 Custom Alert Message
16:59 Pending Alert Message
17:07 Referral Process
18:57 Inadmissible Inquiries
22:12 Questions?
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