It is crucial for staff serving food and beverages to be up to date on allergy protocols to ensure the safety and well-being of their customers. Food allergies can cause severe, potentially life-threatening reactions, such as anaphylaxis, in sensitive individuals. Proper knowledge and adherence to allergy protocols are essential in preventing accidental exposure to allergens.

Staff need to be trained on identifying common allergens, understanding cross-contamination risks, and accurately communicating ingredient information to customers. They should know how to handle special requests, such as preparing meals in allergen-free environments or substituting ingredients safely.

Additionally, knowing the emergency procedures for managing allergic reactions, including how to use an epinephrine auto-injector, is vital. This knowledge can mean the difference between life and death in a crisis.

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