Be the best small hotel in your neighbourhood with these top 5 tips from Little Hotelier's 2022 Changing Traveller Report. A global report uncovering 8,000+ travellers booking behaviours and perspectives:
1. Social media influences 80% of travellers decision to book with you
2. 78% of working travellers prefer pet-friendly accommodation options
3. Ensure your website has a direct booking option, as this is now the 2nd most popular booking method
4. Guests expect a seamless check-in and payment method
5. Welcoming your guests and great customer service is still the main reason your guests book
Download the full report here: [ Ссылка ]
0:00 Introduction
0:07 Tip 1 - Social approval matter
0:17 Tip 2 - It's the little things
0:26 Tip 3 - Direct bookings brings in direct moolah
0:35 Tip 4 - Tech is king
0:42 Tip 5 - Stay human
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