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This AWS sample solution creates a Generative AI-powered Financial Services Agent that can assist users with finding their account information, completing a loan application, or answering any natural language question while also sourcing links for the provided answers. Amazon Lex supplies the Natural Language Understanding (NLU) and Natural Language Processing (NLP) interface for the open-source LangChain Conversational Agent within an AWS Amplify website. The Agent is equipped with tools that include an Anthropic Claude LLM hosted on Amazon Bedrock and synthetic customer data stored on Amazon DynamoDB and Amazon Kendra.
This solution is intended to act as a launchpad for developers to create their own personalized conversational agents for various applications, such as chatbots, virtual assistants, and customer support systems.
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