Newegg sold us a motherboard that they knew was damaged. It was even labeled as such and Newegg themselves had started to RMA it, but then they blamed us for the damage.
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GN 3D Coaster Packs are now on back-order! [ Ссылка ] (This amazing 4-pack of fully custom coasters that we designed and made uses high-quality materials and vibrant, PC-centric designs that you won't get anywhere else. It also supports the weeks of testing we do on content like this! Last time, stock sold out in about 36 hours. Make sure you back-order soon!)
Watch our interview with Newegg (face-to-face): [ Ссылка ]
Newegg responded (sort of): [ Ссылка ]
If you missed the beginning of this story, you can find it here: [ Ссылка ]
We didn’t set out to review Newegg Customer Service, but we did review NZXT’s and you can find that here: [ Ссылка ]
On the positive side, Valve impressed us with the build quality of their Steam Deck and you can see that in our teardown: [ Ссылка ]
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TIMESTAMPS
00:00 - Newegg's Shady Practices
02:40 - How Newegg's Return Open Box Policies "Work"
05:55 - Newegg: So Bad They Earned An Unboxing
07:29 - Magnell Associates & Gigabyte RMA
12:10 - Examining the Damage
13:08 - Just Don't Buy Open Box (If You Can Avoid It)
15:59 - Continuing the Tear-Down
17:08 - Conclusion
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Host: Steve Burke
Video: Andrew Coleman, Keegan Gallick
