Is this finally the era of breaking out of the tyranny of travel booking search box that has remained the same for almost three decades now? In this breakthrough moment of ChatGPT capturing world’s imagination, with conversational intelligent chatbot as the interface, could this be it?
For years, we at Skift have talked about messaging and voice search being two potential new interfaces that help change travel booking, but not much has happened except on the customer service side.
Now, it could all change, I elaborate in a 10 min video earlier this week with my slightly-crooked oversized glasses in a mid-50s winter day on, in Astoria Park in Queens, as my son bikes around.
The energy and the buzz around what could happen is incredible and I for one am all in. Thoughts?
