Video from Small Changes Big Impact, the IHI Open School (UK) Conference March 2012. In this video, Dr Phil Hammond gives his perspective on quality.
Dr Phil Hammond is a GP, writer, and broadcaster. He is Private Eye’s medical correspondent and broke the story of the Bristol heart scandal in 1992, which lead to the largest public inquiry in British history seven years later.
Well-known for his TV and radio appearances, Phil presented five series of ‘Trust Me, I’m a Doctor’ on BBC 2, exposing wide variations in care across the NHS. He co-wrote the sitcom, ‘Doctors and Nurses’, broadcast on BBC 1 in 2004, and has made a number of appearances on ‘Have I Got News For You’, ‘The News Quiz’ and ‘The Now Show’. ‘Polyoaks’, a medical comedy co-written by Phil about staff in a deeply dysfunctional general practice, has just been re-commissioned for a second series by BBC Radio 4.
Healthcare students, practice educators and academics from across the UK joined together in Cardiff for ‘Small Changes, Big Impact’ – the annual IHI Open School (UK) Conference
Over 200 people attended the event that underlined the significant progress which has been made to teach quality and service improvement within universities across the nations.
The two days highlighted the simple improvements made by students that have resulted in a great impact on the care provided to patients. A packed programme saw recognised experts in quality improvement, systems engineering, patient safety, human factors and team leadership.
For more information, please visit our website:
[ Ссылка ]
